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    Jellyfin Forum Support Troubleshooting [11.0] Jellyfin doesn't start up

     
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    [11.0] Jellyfin doesn't start up

    sobosobo
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    Joined: 2024 Dec
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    Country:Spain
    #1
    2 hours ago (This post was last modified: 1 hour ago by sobosobo. Edited 1 time in total.)
    Hi all!

    I have a Jellyfin setup on the MacOs AMD64, from .dmg file. I had long-running instance, that I updated to 10.10.7, made backup of jellyfin directory in Application Support, and installed 10.11.2. I received multiple errors in logs and there was no movement after a few hours, so I stopped jellyfin, restored a directory from the backup, installed 10.10.7 back and disabled/deleted all custom plugins that I had (it seems that they could resolve in issues).

    My instance of 10.10.7 is running smoothly on this configuration, however, if I repeat the process (stop 10.10.7, install 10.11.2, run 10.11.2) I got absolutely no activity. Icon of Jellyfin is in tray, but no logs, no CPU activity and no webserser running. I tried to enable debug logging, but still nothing in the logs. Do you have any ideas how to troubleshoot the startup issue?
    sobosobo
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    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2024 Dec
    Reputation: 0
    Country:Spain
    #2
    1 hour ago
    Figured it out! Default manual of backup restoration asks you to do sudo cp -a ... which in turn makes jellyfin folder ownership to root user. It seems like 10.10 version is tolerant to this ownership mismatch, and a new one is not. sudo chown -R myuser ~/Library/Application\ Support\jellyfin helped
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