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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Hung Startup

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    Hung Startup

    Server Hangs at Startup with rotating circle
    ebeachlr
    Offline

    Junior Member

    Posts: 20
    Threads: 4
    Joined: 2024 Aug
    Reputation: 0
    #11
    2025-04-02, 12:42 PM
    The system is still hung at the rotating circle, as though it is either looking for something or stuck in a loop of some kind. Following is the MediaPathInfo from each library

    1. <MediaPathInfo>
    <Path>/media/ebeachlr/External/Temp_TV</Path>
    </MediaPathInfo>
    </PathInfos>

    2. <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb2/Video _Resources/Plex_Movie_Extras</Path>
    </MediaPathInfo>
    <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb/Plex-Movies</Path>
    </MediaPathInfo>

    3. <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb2/Video _Resources/Plex_TV_Extras</Path>
    </MediaPathInfo>
    <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb/TV Series</Path>
    </MediaPathInfo>

    4. <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb/Plex-Music</Path>
    </MediaPathInfo>

    5. <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb2/Sound Of Majesty</Path>
    </MediaPathInfo>

    6. <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb2/Video _Resources/Christian Education</Path>
    </MediaPathInfo>

    7. <MediaPathInfo>
    <Path>/media/ebeachlr/External_8tb2/Plex_Music_Extras</Path>
    </MediaPathInfo>
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #12
    2025-04-02, 03:13 PM
    I chatted with @theguymadmax and we've both come to the same conclusion. Since the library XMLs and mblink files don't contain / as a library root folder, that indicates it is still in the database somewhere and now Jellyfin is in a difficult to recover from state if you don't know your way around SQLite.

    We think the best path forward is to start over.

    Code:
    sudo systemctl stop jellyfin
    cd /var/lib
    sudo mv jellyfin origJellyfin
    cd /etc
    sudo mv jellyfin origJellyfin
    cd /var/cache
    sudo mv jellyfin origJellyfin
    sudo systemctl start jellyfin

    Then you will need to clear your browser cache or use an incognito/private browser window so that the startup wizard will load.

    [Image: attachment.php?aid=5082]
    [Image: attachment.php?aid=5083]
    [Image: attachment.php?aid=5084]
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ebeachlr
    Offline

    Junior Member

    Posts: 20
    Threads: 4
    Joined: 2024 Aug
    Reputation: 0
    #13
    2025-04-02, 05:15 PM
    I did as you suggested and the service failed to start, systemctl status jellyfin returned the following:

    × jellyfin.service - Jellyfin Media Server
    Loaded: loaded (/lib/systemd/system/jellyfin.service; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/jellyfin.service.d
    └─jellyfin.service.conf
    Active: failed (Result: exit-code) since Wed 2025-04-02 13:09:47 EDT; 44s ago
    Process: 2006 ExecStart=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELL>
    Main PID: 2006 (code=exited, status=200/CHDIR)
    CPU: 1ms

    Apr 02 13:09:47 Janeway systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
    Apr 02 13:09:47 Janeway systemd[1]: Stopped Jellyfin Media Server.
    Apr 02 13:09:47 Janeway systemd[1]: jellyfin.service: Start request repeated too quickly.
    Apr 02 13:09:47 Janeway systemd[1]: jellyfin.service: Failed with result 'exit-code'.
    Apr 02 13:09:47 Janeway systemd[1]: Failed to start Jellyfin Media Server.

    I am an 83 year old shut-in and this is all very confusing to me. Thank you for all your help.
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #14
    2025-04-02, 05:44 PM
    Share the output of this command via privatebin.net

    Code:
    sudo journalctl -u jellyfin -n 500 --no-pager
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ebeachlr
    Offline

    Junior Member

    Posts: 20
    Threads: 4
    Joined: 2024 Aug
    Reputation: 0
    #15
    2025-04-02, 11:20 PM
    Here is the link to the output:

    https://privatebin.net/?e78aea6a51d8c618...dxKREw3zFg
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #16
    2025-04-03, 02:12 PM
    Code:
    sudo mkdir /var/lib/jellyfin /var/cache/jellyfin /etc/jellyfin
    sudo chown jellyfin: /var/lib/jellyfin /var/cache/jellyfin /etc/jellyfin
    sudo apt install --reinstall jellyfin jellyfin-server jellyfin-web jellyfin-ffmpeg
    sleep 5
    sudo systemctl status jellyfin

    If it isn't running, but not dead...

    Code:
    sudo systemctl start jellyfin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ebeachlr
    Offline

    Junior Member

    Posts: 20
    Threads: 4
    Joined: 2024 Aug
    Reputation: 0
    #17
    2025-04-03, 05:07 PM
    This is a giant THANK YOU to everyone that helped with this problem. The system is now rebuilding the libraries and I am so greatful.
    ttfn
    Earl Beachler
    earl.beachler@gmail.com
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