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    Jellyfin Forum Support Troubleshooting HW transcoding not working... Cannot load libcuda.so.1

     
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    HW transcoding not working... Cannot load libcuda.so.1

    WuNgUn
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    #1
    2023-12-23, 07:29 PM
    UnRAID 6.9.2
    Have a GTX960 mounted in my server for HW transcoding. Using official Jellyfin docker. 
    HW transcoding enabled in options. 
    Tried with and without the usual --runtime=nvidia and visible devices/capabilities = all variables added. 
    Makes no diff 
    Ffmpeg log spits out this.... 

    [AVHWDeviceContext @ 0x561dfb9d1a80] Cannot load libcuda.so.1

    [AVHWDeviceContext @ 0x561dfb9d1a80] Could not dynamically load CUDA

    Device creation failed: -1.

    Failed to set value 'cuda=cu:0' for option 'init_hw_device': Operation not permitted

    Error parsing global options: Operation not permitted

    I'm not very fluent with unraid or Linux but I can fluff my way around. But I can't figure this one out. 🤷

    Nvidia driver 515.43.04 installed 
    Shows my GPU present

    Anyone have any ideas, would be greatly appreciated.
    tmsrxzar
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    #2
    2023-12-23, 07:53 PM
    did you follow https://docs.linuxserver.io/images/docke...in/#nvidia ?
    WuNgUn
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    #3
    2023-12-23, 08:50 PM
    (2023-12-23, 07:53 PM)tmsrxzar Wrote: did you follow https://docs.linuxserver.io/images/docke...in/#nvidia ?

    Apparently I need nvidia toolkit? Except, I don't know how to dowmload/install it outsode of unraid Gui docker screen.... And it ain't there. 

    Did I mention I was a newb?
    tmsrxzar
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    #4
    2023-12-23, 09:17 PM
    try this post https://forum.jellyfin.org/t-gpu-transcoding-on-unraid
    1
    WuNgUn
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    #5
    2023-12-23, 09:45 PM (This post was last modified: 2023-12-23, 10:39 PM by WuNgUn. Edited 1 time in total.)
    (2023-12-23, 09:17 PM)tmsrxzar Wrote: try this post https://forum.jellyfin.org/t-gpu-transcoding-on-unraid

    That looks like it KINDA worked... 
    HEVC 4K content plays now (yay!) but CPU's still taking a big hit. 
    But GPU is showing an active process but the encoder is only seeing 6 to 9% utilization...? 🤷

    Edit: enabling HEVC (H265) transcoding fixed it. I was testing a 4k HEVC movie with it switched off and therefore was seeing the high CPU load and low GPU utilization.
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