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    Jellyfin Forum Support Troubleshooting HW transcoding on Synology failed

     
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    HW transcoding on Synology failed

    1080i H264 videos cannot be transcoded
    lilies1
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    Country:Germany
    #1
    2025-03-11, 07:21 PM (This post was last modified: 2025-03-11, 07:23 PM by lilies1. Edited 1 time in total.)
    Hi there, I’m using Jellyfin (Version 10.8.11) on a Synology DS224+ (latest DSM) in a docker container. Most of my videos are in 1024i H264 format - however I’m not able to hardware transcode this specific format. The error will be always that the client is not compatible with the video format. I already tried to switch to the latest Jellyfin version - no change. Other formats are working fine with HW transcoding.

    Are there any restrictions on interlaced video formats/codecs? What needs to be done to get it work? Attached the error dump and the section for HW decoding in the compose file.

    Thanks for ideas…
    Andreas

    Log:
    ffmpeg version 5.1.3-Jellyfin Copyright © 2000-2022 the FFmpeg developers
      built with gcc 10 (Debian 10.2.1-6)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-libs=-lfftw3f --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libsvtav1 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-opencl --enable-vaapi --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      57. 28.100 / 57. 28.100
      libavcodec    59. 37.100 / 59. 37.100
      libavformat    59. 27.100 / 59. 27.100
      libavdevice    59.  7.100 / 59.  7.100
      libavfilter    8. 44.100 /  8. 44.100
      libswscale      6.  7.100 /  6.  7.100
      libswresample  4.  7.100 /  4.  7.100
      libpostproc    56.  6.100 / 56.  6.100
    [AVHWDeviceContext @ 0x5638ee97ba00] No VA display found for any default device.
    Device creation failed: -22.
    Failed to set value 'vaapi=va:,driver=iHD,kernel_driver=i915' for option 'init_hw_device': Invalid argument
    Error parsing global options: Invalid argument

    Compose file:

    …
    devices:
          - /dev/dri/renderD128:/dev/dri/renderD128
          - /dev/dri/card0:/dev/dri/card0
    …
    Efficient_Good_5784
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    #2
    2025-03-11, 08:45 PM
    Can you share how your transcoding settings look like within Jellyfin's dashboard?
    TheDreadPirate
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    #3
    2025-03-11, 08:47 PM
    Try passing in just "/dev/dri" into the container. The Intel driver will figure out the rest.

    And can you share the full ffmpeg log?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    lilies1
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    #4
    2025-03-11, 09:25 PM
    (2025-03-11, 08:45 PM)Efficient_Good_5784 Wrote: Can you share how your transcoding settings look like within Jellyfin's dashboard?

    Here we go...hope you don't mind that settings are in German....                
    lilies1
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    #5
    2025-03-11, 09:37 PM
    (2025-03-11, 08:47 PM)TheDreadPirate Wrote: Try passing in just "/dev/dri" into the container.  The Intel driver will figure out the rest.

    Versus what I put in today...how should the statement look like? What's your suggestion?

    devices:
          - /dev/dri/renderD128:/dev/dri/renderD128
          - /dev/dri/card0:/dev/dri/card0

    Down below you'll find the full error message. As I switched to Jellyfin 10.10.6 meanwhile, the error message looks a bit different now.
    .txt   Error message.txt (Size: 8.68 KB / Downloads: 25)
    TheDreadPirate
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    #6
    2025-03-12, 12:22 AM
    Code:
    /dev/dri:/dev/dri
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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