• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Installing Jellyfin on Terramaster NAS giving error

     
    • 0 Vote(s) - 0 Average

    Installing Jellyfin on Terramaster NAS giving error

    Error! The file is incorrect and cannot be installed
    hamburgernet
    Offline

    Junior Member

    Posts: 2
    Threads: 2
    Joined: 2023 Dec
    Reputation: 0
    Country:United States
    #1
    2023-12-24, 02:14 AM
    I've tried looking everywhere but I cant find a fix or exact answer why its happening. When I try to manually install jellyfin I get "Error! The file is incorrect and cannot be installed". Im running version 4.2.41 on a F2-210. https://tmnascommunity.eu/download/jellyfin/ using the "Jellyfin TOS4 10.8.9.0 x86_64.tpk" download.

    https://tmnascommunity.eu/download/ffmpeg/ gives the same error. Tried with both "ffmpeg_TOS4_4.4.0.0_x86_64.tpk"
    and "ffmpeg_ TOS4 4.4.3.0 x86_64.tpk ."
    Not sure where to go from here as it seems like it should be working.


    Attached Files Thumbnail(s)
       
    tmsrxzar
    Offline

    Senior Member

    Posts: 755
    Threads: 6
    Joined: 2023 Nov
    Reputation: 20
    #2
    2023-12-24, 02:33 AM
    well for one that jellyfin package is not from jellyfin

    and for two, your NAS has an ARM processor and you are trying to install "x86_64" which is for intel/amd desktop CPUs so there's that

    recommend reaching out to the maintainer and see if they provide a version for your CPU architecture
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode