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    Jellyfin Forum Support Troubleshooting SOLVED: Nothing works after updating to 10.9.9

     
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    SOLVED: Nothing works after updating to 10.9.9

    dishwash
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    #1
    2024-08-07, 01:24 AM
    I've been running my server on a Mac without issue for a few months, however my Firestick recently refused to connect unless the server was updated, so I downloaded the latest version from the site and since then nothing seems to work. The admin panel is unresponsive, I'm unable to add/remove libraries, on the Firestick I'm unable to load any libraries, if they do load I'm met with playback errors and taken to the homepage with a warning that the library setup hasn't been completed.

    I've tried uninstalling then reinstalling the server without success. I poked around on the forums and found the location for the server cache/config on Mac, deleted those, then tried reinstalling and I'm met with the same server panel (displaying old libraries/users) so I'm guessing cache etc is stored elsewhere.

    I'm a big fan of this software so if anybody has any suggestions I would really appreciate it.
    Go to solution
    Efficient_Good_5784
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    #2
    2024-08-07, 02:12 AM
    Try accessing your server using a private window in Safari to see if it's an actual caching issue.
    dishwash
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    #3
    2024-08-07, 02:33 AM
    (2024-08-07, 02:12 AM)Efficient_Good_5784 Wrote: Try accessing your server using a private window in Safari to see if it's an actual caching issue.

    Unfortunately the issues remain the same
    TheDreadPirate
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    #4
    2024-08-07, 02:55 AM
    You may need to ensure you fully cleared all the old Jellyfin server data and starting fresh.

    https://jellyfin.org/docs/general/instal...figuration
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    34626
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    Country:Denmark
    #5
    2024-08-07, 08:04 AM
    Im sorry to hear that you are havingthese issues, what if you downgrade / restore your backup of the old version of Jellyfin server?
    Serv: N5105 - 32GB RAM, 1 WD Red SA500 2TB, 2 8TB, 2 4TB WD Red Plus, LC-35U3-C-HUB
    OS: Debian
    Clients: Pi4 with LibreELEC + JellyCon and Jellyfin Media Player
    Network: 2 TP-Link AX23, OpenWRT mesh 802.11s and 1 Gbit
    dishwash
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    #6
    2024-08-07, 12:59 PM
    (2024-08-07, 02:55 AM)TheDreadPirate Wrote: You may need to ensure you fully cleared all the old Jellyfin server data and starting fresh.

    https://jellyfin.org/docs/general/instal...figuration

    Apparently wiping ~/.local/share/jellyfin/ was the solution, not sure how I missed this but thank you!
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