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    Jellyfin Forum Support Troubleshooting Fresh Install Asking for username/Password

     
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    Fresh Install Asking for username/Password

    wizard_notStart
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2024 Mar
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    Country:United Arab Emirates
    #1
    2024-03-06, 07:40 PM
    Hello All

    used and uninstall jellyfin a Year ago,  I reinstalled again but   I'm unable to setup initial wizard it just goes to username/password screen, tried changing Browsers (brave, Firefox, chrome) private windows, clearing browser cache,history every thing but still same  did reddit search as there were some cases where suggested to clear <%APPDATA%>/jellyfin, I deleted everything that has jellyfin in APPDATA folder uninstalled it again clearing browser and all did it all again but still same issue

    Done this cycle 5 times. It would be of great help if someone let me know how to resolve this

    OS: Windows 10 x64
    Jellyfin Server Version: 10.8.13
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-03-07, 07:12 PM
    Check in C:\ProgramData\ if you have a jellyfin folder.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Ravn73
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    Junior Member

    Posts: 10
    Threads: 4
    Joined: 2023 Jun
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    #3
    2024-03-17, 04:57 AM
    (2024-03-07, 07:12 PM)TheDreadPirate Wrote: Check in C:\ProgramData\ if you have a jellyfin folder.

    I have the same problem on Win11. I had to reinstall Windows, and now its asking for my password. But the Admin account what i had for a few days ago, didnt had a password. And yes i have a Jellyfin folder in C:\ProgramData\
    What should i do?
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