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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification people poster.png failed to be recreated in metadata folder

     
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    people poster.png failed to be recreated in metadata folder

    prahal
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    Posts: 19
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    Joined: 2024 May
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    Country:France
    #1
    2024-12-03, 03:06 AM
    I get thousands of error like:
    Code:
    [02:57:46] [ERR] [46] Emby.Server.Implementations.Library.LibraryManager: Cannot get image dimensions for /config/metadata/People/M/Michael Mellinger/poster.jpg
    System.IO.FileNotFoundException: File not found
    File name: '/config/metadata/People/M/Michael Mellinger/poster.jpg'
      at Jellyfin.Drawing.Skia.SkiaEncoder.GetImageSize(String path)
      at Jellyfin.Drawing.ImageProcessor.GetImageDimensions(String path)
      at Jellyfin.Drawing.ImageProcessor.GetImageDimensions(BaseItem item, ItemImageInfo info)
      at Emby.Server.Implementations.Library.LibraryManager.UpdateImagesAsync(BaseItem item, Boolean forceUpdate)
    and the poster.png that errors out are not recreated in metadata/People/...

    I cleared the data/, config/, log/, metadata/ and cache/ folders and did the setup anew. But it seems the people poster.png which link has been added to the move nfo jellyfin generated (because I set it up so) are not fetched anew when missing. Only an error is logged for each one of them.
    I am running jellyfin 10.10.3 in docker.

    I believe the few metadata people poster I get are the one that were not already including into nfo files, though hard to confirm.

    I did reset my installation because I had a lot of ordinal error with my previous installation. But I would like not to reset the whole library nfo set.
    TheDreadPirate
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    Posts: 15,374
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-12-03, 03:31 PM
    Have you tried the "refresh people" task in the dashboard?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    prahal
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    Country:France
    #3
    2024-12-03, 10:09 PM (This post was last modified: 2024-12-03, 10:09 PM by prahal.)
    (2024-12-03, 03:31 PM)TheDreadPirate Wrote: Have you tried the "refresh people" task in the dashboard?

    Thanks
    No change and I get this I get this success message about the refresh of people/
    Code:
    [22:04:37] [INF] [66] Emby.Server.Implementations.Library.LibraryManager: People validation complete
    [22:04:37] [INF] [66] Emby.Server.Implementations.ScheduledTasks.TaskManager: Actualiser les acteurs Completed after 2 minute(s) and 0 seconds
    One of the name I knew was missing is still missing. And it was very fast, seems as if it detected no change to be done.

    I believe I should open a bug on github. I believe jellyfin does not check if the posters are missing if their path is already in the NFO.
    prahal
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    #4
    2024-12-05, 09:37 PM
    Please confirm if I can open a bug report regarding the details I provided so far.
    TheDreadPirate
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    #5
    2024-12-05, 10:18 PM
    You don't need my permission to post a github issue. But I definitely have no idea what the problem is.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    prahal
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    Posts: 19
    Threads: 6
    Joined: 2024 May
    Reputation: 0
    Country:France
    #6
    2024-12-08, 11:10 AM
    Thanks. It as not about if I have permission but if you thought I had a bug in the code (not my tweaking the config b=in an unsupported way) or if I was still lacking data to get the issue fixed in github.

    Issue moved to github:
    https://github.com/jellyfin/jellyfin/issues/13184
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