• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Jellyfin app not accessing internet

     
    • 0 Vote(s) - 0 Average

    Jellyfin app not accessing internet

    I#m running Jellyfin as an app under Truenas Core, and it has no access to the internet.
    KptnAtsm
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    #1
    2024-12-29, 11:57 AM
    Hello, for a bit of context, i'm running Truenas core on an old bulldozer CPU with a 1060 attached to it for transcoding. i have two 4TB drives in mirror mode.

    i've run Jellyfin on this setup for multiple years, and for the last two or so Jellyfin stopped accessing the internet entirely. that means i'm not able to update metadata, install plugins, but i was still able to stream from it with my wireguard setup (set up inside the Router) for when i'm not home.

    my solution for the last year or so was to just completely remake the jellyfin install, since internet access would work for a few days/weeks before cutting out. access works through Truenas having a fixed IP adress and jellyfin having its own port assigned. 

    also when starting the app in truenas during the period when internet works, there are no errors in the "Related Kubernetes Events" window. but when it stops working it throws error 503 "connection refused". 

    i do not have a certificate set up in jellyfin, if that has anything to do with it, and turning on IPv6 in truenas and jellyfin didn't do anything.

    if you couldn't already tell, i'm an absolute noob and do not know jack about how networking works. if you want any dumps or logs, please ask.

    i've attached the pod log and a log that i found in the jellyfin UI that seemed helpful.


    Attached Files
    .txt   jellyfin_jellyfin-6cd9cd8bd8-ng98h_jellyfin.txt (Size: 39.37 KB / Downloads: 37)
    .txt   internal jellyfin log.txt (Size: 147.05 KB / Downloads: 61)
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-12-29, 05:30 PM
    Do you have IPv6 setup on your TrueNAS host? Is IPv6 enabled in Jellyfin? It looks like it isn't able to resolve addresses.

    Can you share the wireguard config? Minus the keys of course.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KptnAtsm
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    #3
    2024-12-29, 07:13 PM
    (2024-12-29, 05:30 PM)TheDreadPirate Wrote: Do you have IPv6 setup on your TrueNAS host?  Is IPv6 enabled in Jellyfin?  It looks like it isn't able to resolve addresses.

    Can you share the wireguard config?  Minus the keys of course.

    i tried turning autoconfigure ipv6 on in the truenas network settings and enabling it in the jellyfin one. didn't do anything.

    i think this is what you mean by config:
    [interface]
    PrivateKey = [REDACTED]
    Address = 10.6.0.2/32
    DNS = 10.6.0.1

    [Peer]
    PublicKey = [REDACTED]
    AllowedIPs = 0.0.0.0/0
    Endpoint = truenas1.ddns.net:51820
    PersistentKeepalive = 25

    the truenas1 bit is from when i had a hostname running, but i wasn't able to get https tto work so i stopped using that. the VPN connection works fine though.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-12-29, 10:12 PM (This post was last modified: 2024-12-29, 10:13 PM by TheDreadPirate. Edited 1 time in total.)
    What is the goal of your wireguard setup? Is it only for Jellyfin? Or is it also for routing ALL internet traffic through it?

    If the goal is to route JUST jellyfin through wireguard, or remote system access, you need to change "AllowedIPs" to 10.6.0.0/16. And remove the DNS line.

    Since your TrueNAS host is already on the same LAN as the Wireguard server, having DNS set and "AllowedIPs" to 0.0.0.0 is a bit pointless.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KptnAtsm
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    #5
    2024-12-30, 05:09 AM (This post was last modified: 2024-12-30, 01:37 PM by TheDreadPirate. Edited 1 time in total.)
    (2024-12-29, 10:12 PM)TheDreadPirate Wrote: What is the goal of your wireguard setup?  Is it only for Jellyfin?  Or is it also for routing ALL internet traffic through it?

    If the goal is to route JUST jellyfin through wireguard, or remote system access, you need to change "AllowedIPs" to 10.6.0.0/16.  And remove the DNS line.

    Since your TrueNAS host is already on the same LAN as the Wireguard server, having DNS set and "AllowedIPs" to 0.0.0.0 is a bit pointless.

    i basically only use it to access the ip adress of the truenas server
    aand the different ports it has. like my <app we don't talk about - TDP> app (which has perfectly fine internet access).

    i'll change it, but that doesn't really solve the problem, right?
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-12-30, 01:38 PM
    Maybe. You can also try specifically setting Jellyfin to bind to a specific interface. Try experiment setting it to either the LAN interface or Wireguard interface.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KptnAtsm
    Offline

    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    #7
    2025-01-15, 10:23 PM
    Heyo, i changed update train to electriceel in truenas and it fixed itself ¯\_(ツ)_/¯
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode