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    Jellyfin Forum Support Troubleshooting Admin UI missing alerts section.

     
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    Admin UI missing alerts section.

    My admin UI is missing the "Alerts" section and I can't figure out why.
    theshoeshiner
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    #1
    2023-11-23, 01:36 PM (This post was last modified: 2023-11-23, 01:39 PM by theshoeshiner. Edited 1 time in total.)
    I have the playback alerts turned on, and am monitoring all users and reporting the notifications to admins. Ive logged in with an admin and for some reason on the admin dashboard there is no alerts section.

    The activity section is present, and shows the correct playback activity, but no alert section.

    There is no custom css configured, and I completely replaced the web dir with the latest 10.8.12 copy, then cleared my browser cache. It's bound to be a setting somewhere but I cant figure out what/where.
    Venson
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    #2
    2023-11-23, 01:53 PM
    Hey @theshoeshiner,

    What are "playback alerts"?
    typos are finders, keepers.
    Next Jellyfin release 10.11.0 will be Soon™
    Soon™ is an unregistered trademark of Jellyfin International
    theshoeshiner
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    #3
    2023-11-23, 01:59 PM (This post was last modified: 2023-11-23, 02:04 PM by theshoeshiner. Edited 6 times in total.)
    @Venson

    (2023-11-23, 01:53 PM)Venson Wrote: What are "playback alerts"?

    The notifications section in the admin ui has options for "Video Playback Started" etc

    Documentation refers to them as "alerts" and the Dashboard itself has an "Alerts" section, but I guess Notification is the more correct term. Docs say "Jellyfin will show notifications on the dashboard by default", but I don't see any notifications anywhere.
    Venson
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    #4
    2023-11-23, 02:03 PM
    (2023-11-23, 01:59 PM)theshoeshiner Wrote: @Venson

    (2023-11-23, 01:53 PM)Venson Wrote: What are "playback alerts"?

    The notifications section in the admin ui has options for "Video Playback Started" etc

    Documentation refers to them as "alerts". And says "Jellyfin will show notifications on the dashboard by default". I don't see any notifications anywhere.

    As far as i know, browser notifications are retired since the last 3-4 releases and this exists only for consumption of plugin provided notifications
    typos are finders, keepers.
    Next Jellyfin release 10.11.0 will be Soon™
    Soon™ is an unregistered trademark of Jellyfin International
    theshoeshiner
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    #5
    2023-11-23, 02:08 PM (This post was last modified: 2023-11-23, 02:24 PM by theshoeshiner. Edited 4 times in total.)
    (2023-11-23, 02:03 PM)Venson Wrote: As far as i know, browser notifications are retired since the last 3-4 releases and this exists only for consumption of plugin provided notifications

    @Venson

    Apologies for the edits.

    I'm not talking about true browser notifications. I'm talking about the entire "Alerts" section of the admin dashboard. I have a fresh copy of JF installed for development purposes and I am able to see an "Alerts" section in the admin dashboard, which has some "plugin installed" etc, alerts on it. However in my prod version (10.8.12) I don't see it.

    I suppose my web ui version may be out of date on my dev server (my prod server has the latest release), but I checked out the code from the 10.8.x branch, so I think it's up to date. Is that "Alerts" section supposed to be hidden?

    Edit: FWIW the "Alerts" section is still present in the HTML. It's just empty and hidden by CSS.
    Venson
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    #6
    2023-11-23, 02:24 PM
    Ok just to get this straight for me.
    Whats the mode of installation for the version that does not show it, step by step.
    typos are finders, keepers.
    Next Jellyfin release 10.11.0 will be Soon™
    Soon™ is an unregistered trademark of Jellyfin International
    theshoeshiner
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    #7
    2023-11-23, 02:35 PM (This post was last modified: 2023-11-23, 02:53 PM by theshoeshiner. Edited 3 times in total.)
    (2023-11-23, 02:24 PM)Venson Wrote: Ok just to get this straight for me.
    Whats the mode of installation for the version that does not show it, step by step.

    I downloaded the portable release zip of 10.8.12 (https://repo.jellyfin.org/releases/serve...0.8.12.zip) , backed up my current "system" dir (see below), copied the contents of the portable zip, and launched it via:

    XYZ\jellyfin\system\jellyfin.exe -d XYZ\jellyfin\data

    Edit: Just thought about something... does the portable exe automatically detect the included web ui location? Or do I need to pass it in via cli argument? Maybe it's grabbing an old copy from my user dir?

    Edit: I tried passing the webdir in via --webdir and still no Alerts section in the dashboard.
    theshoeshiner
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    #8
    2023-11-23, 03:20 PM (This post was last modified: 2023-11-23, 03:38 PM by theshoeshiner. Edited 3 times in total.)
    I confirmed that using the portable on a fresh data directory, then installing some plugins, also shows no "Alert" section. If I understand correctly, it is supposed to.

    I believe this indicates that the issue is with the portable build, and not anything in my settings?

    Edit: So what I now see is that the "Plugin Uninstalled" alert, does get created. I suspected the "Alerts" section was actually present, but just being hidden because it was empty. This was correct. So now the question is, why are none of the other alerts showing up?
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