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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Jellyfin displaying the same thumbnail for all episodes in a season

     
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    Jellyfin displaying the same thumbnail for all episodes in a season

    It identifies and downloads the right thumbnails but won't serve them properly
    johnson
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    #1
    2024-09-04, 09:56 PM (This post was last modified: 2024-09-04, 09:57 PM by johnson. Edited 1 time in total.)
    For some of my shows, episodes have the same thumbnail. But there are unique thumbnails for each episode downloaded in the actual folder. Here is what it looks like: https://imgur.com/a/AdM8SAX. For these affected episodes, the seasons are displayed correctly.

    For other shows, everything looks fine. So I'm a little confused.


    I assume this is a naming convention thing. Can someone tell what I'm doing wrong? This is my naming convention for tv. I'm using season 3, episodes 1-3 as an example.

    Folder: 'South Park (1997) [tmdbid-2190]'  →

    Folder: Season 03'  →

    Files:

    season.nfo                   
    'South Park S03E01.mkv'    
    'South Park S03E01.nfo'       
    'South Park S03E01-thumb.jpg'
    'South Park S03E02.mkv'       
    'South Park S03E02.nfo'      
    'South Park S03E02-thumb.jpg'
    'South Park S03E03.mkv'   
    'South Park S03E03.nfo'  

    etc...
    TheDreadPirate
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    #2
    2024-09-04, 10:02 PM
    Can you share the contents of 'South Park S03E02.nfo'? I'm wondering if the NFO is overriding the jpg files you're using, which are named correctly.
    Jellyfin 10.10.7 (Docker)
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    johnson
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    #3
    2024-09-04, 10:31 PM (This post was last modified: 2024-09-04, 10:38 PM by johnson. Edited 5 times in total.)
    Sure. This is S03E03



    Code:
    <?xml version="1.0" encoding="utf-8" standalone="yes"?>
    <episodedetails>
      <plot>Kyle and Stan try to rescue Chef from the clutches of the Succubus that he is going to marry. Meanwhile, Cartman deals with his eye problems and the optometrist he doesn't like. Chef's Mama and Papa appear for the first time.</plot>
      <lockdata>false</lockdata>
      <dateadded>2024-04-01 20:42:50</dateadded>
      <title>The Succubus</title>
      <originaltitle>The Succubus</originaltitle>
      <director>Trey Parker</director>
      <writer>Trey Parker</writer>
      <credits>Trey Parker</credits>
      <rating>7.9</rating>
      <year>1999</year>
      <mpaa>TV-MA</mpaa>
      <imdbid>tt0705966</imdbid>
      <tvdbid>179572</tvdbid>
      <runtime>22</runtime>
      <genre>Animation</genre>
      <genre>Comedy</genre>
      <tvrageid>159590</tvrageid>
      <actor>
        <name>Michelle Unger</name>
        <type>GuestStar</type>
      </actor>
      <showtitle>South Park</showtitle>
      <episode>3</episode>
      <season>3</season>
      <aired>1999-04-21</aired>
      <fileinfo>
        <streamdetails>
          <video>
            <codec>hevc</codec>
            <micodec>hevc</micodec>
            <bitrate>1541585</bitrate>
            <width>1920</width>
            <height>1080</height>
            <aspect>16:9</aspect>
            <aspectratio>16:9</aspectratio>
            <framerate>23.976025</framerate>
            <scantype>progressive</scantype>
            <default>True</default>
            <forced>False</forced>
            <duration>22</duration>
            <durationinseconds>1327</durationinseconds>
          </video>
          <audio>
            <codec>ac3</codec>
            <micodec>ac3</micodec>
            <bitrate>640000</bitrate>
            <language>eng</language>
            <scantype>progressive</scantype>
            <channels>6</channels>
            <samplingrate>48000</samplingrate>
            <default>True</default>
            <forced>False</forced>
          </audio>
          <subtitle>
            <codec>PGSSUB</codec>
            <micodec>PGSSUB</micodec>
            <width>1920</width>
            <height>1080</height>
            <language>eng</language>
            <scantype>progressive</scantype>
            <default>False</default>
            <forced>False</forced>
          </subtitle>
        </streamdetails>
      </fileinfo>
    </episodedetails>
    TheDreadPirate
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    #4
    2024-09-04, 10:44 PM (This post was last modified: 2024-09-04, 10:45 PM by TheDreadPirate. Edited 1 time in total.)
    Can you check the rest of the NFOs? I don't normally use NFOs or save images locally. But I have a test instance and test library that I enabled NFO saver and saving images in the media directory. In the episode NFO it specified the thumbnail that it downloaded or extracted.

    Code:
    <?xml version="1.0" encoding="utf-8" standalone="yes"?>
    <episodedetails>
      <plot>Misae sends Shin-Chan to the market on an errand</plot>
      <lockdata>false</lockdata>
      <dateadded>2024-09-04 20:58:25</dateadded>
      <title>Running an Errand</title>
      <originaltitle>おつかいに行くゾ / ママの朝は忙しいゾ / お絵かきするゾ</originaltitle>
      <rating>9</rating>
      <year>1992</year>
      <tvdbid>315486</tvdbid>
      <runtime>21</runtime>
      <art>
        <poster>/media/storage2/testShows/Shin-chan [tmdbid-30623]/Season 01/s01e01-thumb.jpg</poster>
      </art>
      <actor>
        <name>Akiko Yajima</name>
        <role>Shinnosuke Nohara (voice)</role>
        <type>Actor</type>
        <sortorder>0</sortorder>
        <thumb>/config/metadata/People/A/Akiko Yajima/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Miki Narahashi</name>
        <role>Misae Nohara (voice)</role>
        <type>Actor</type>
        <sortorder>1</sortorder>
        <thumb>/config/metadata/People/M/Miki Narahashi/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Keiji Fujiwara</name>
        <role>Hiroshi Nohara (voice)</role>
        <type>Actor</type>
        <sortorder>2</sortorder>
        <thumb>/config/metadata/People/K/Keiji Fujiwara/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Satomi Korogi</name>
        <role>Himawari Nohara (voice)</role>
        <type>Actor</type>
        <sortorder>3</sortorder>
        <thumb>/config/metadata/People/S/Satomi Korogi/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Mari Mashiba</name>
        <role>Shiro (voice) / Toru Kazama (voice)</role>
        <type>Actor</type>
        <sortorder>4</sortorder>
        <thumb>/config/metadata/People/M/Mari Mashiba/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Chie Sato</name>
        <role>Bo (voice)</role>
        <type>Actor</type>
        <sortorder>5</sortorder>
        <thumb>/config/metadata/People/C/Chie Sato/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Rokuro Naya</name>
        <role>Bunta Takakura (voice)</role>
        <type>Actor</type>
        <sortorder>6</sortorder>
        <thumb>/config/metadata/People/R/Rokuro Naya/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Michie Tomizawa</name>
        <role>Ume Matsuzaka (voice)</role>
        <type>Actor</type>
        <sortorder>7</sortorder>
        <thumb>/config/metadata/People/M/Michie Tomizawa/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Teiyu Ichiryusai</name>
        <role>Masao Sato (voice)</role>
        <type>Actor</type>
        <sortorder>8</sortorder>
        <thumb>/config/metadata/People/T/Teiyu Ichiryusai/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Yumi Takada</name>
        <role>Midori Ishizaka (voice)</role>
        <type>Actor</type>
        <sortorder>9</sortorder>
        <thumb>/config/metadata/People/Y/Yumi Takada/folder.jpg</thumb>
      </actor>
      <actor>
        <name>Tamao Hayashi</name>
        <role>Nene Sakurada (voice)</role>
        <type>Actor</type>
        <sortorder>10</sortorder>
      </actor>
      <showtitle>Shin Chan</showtitle>
      <episode>1</episode>
      <season>1</season>
      <aired>1992-04-13</aired>
      <fileinfo>
        <streamdetails>
          <video>
            <codec>hevc</codec>
            <micodec>hevc</micodec>
            <bitrate>1248660</bitrate>
            <width>628</width>
            <height>480</height>
            <aspect>4:3</aspect>
            <aspectratio>4:3</aspectratio>
            <framerate>29.97003</framerate>
            <scantype>progressive</scantype>
            <default>True</default>
            <forced>False</forced>
            <duration>21</duration>
            <durationinseconds>1282</durationinseconds>
          </video>
          <audio>
            <codec>opus</codec>
            <micodec>opus</micodec>
            <language>eng</language>
            <scantype>progressive</scantype>
            <channels>2</channels>
            <samplingrate>48000</samplingrate>
            <default>True</default>
            <forced>False</forced>
          </audio>
        </streamdetails>
      </fileinfo>
    </episodedetails>

    Did you manually add the thumbnails? Or did you enable saving of images locally after the NFO was already generated?
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        4x WD Red Pro 6TB CMR in RAIDZ1
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    johnson
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    #5
    2024-09-04, 10:48 PM
    (2024-09-04, 10:44 PM)TheDreadPirate Wrote: Can you check the rest of the NFOs?  I don't normally use NFOs or save images locally.

    I don't have to use NFOs. My machine has a good processor and fast internet so if there is a better way of handling metadata, I'm happy to do that. What do you suggest?
    TheDreadPirate
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    #6
    2024-09-04, 11:03 PM
    (2024-09-04, 10:48 PM)johnson Wrote: I don't have to use NFOs. My machine has a good processor and fast internet so if there is a better way of handling metadata, I'm happy to do that. What do you suggest?

    Just to clarify what I think I am hearing, if you DON'T use NFOs and local images that doesn't mean Jellyfin is downloading images every time you open a page.  If you don't use NFOs or have images in your media directories, Jellyfin will just save all the metadata in its database and all the images in a centrally located data directory.

    NFOs and saving images with your media is important if you A) use Kodi and you don't use any Jellyfin plugins in Kodi and/or B) preserving/making portable customized metadata and images, just in case your Jellyfin database is corrupted.

    Personally, I dislike the clutter of NFOs and images in my media directories and just have Jellyfin centrally save and manage the metadata.


    But, that's a personal preference.

    If you want to keep NFOs, you can try to rescan and select "search for missing metadata" or go nuclear and start over with "replace all metadata".  Maybe start with a single season of a show before doing that for your whole library.
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