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    Jellyfin Forum Support Troubleshooting Can't access remotely

     
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    Can't access remotely

    yougottabekind
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    #1
    2024-12-22, 03:45 AM
    Hey there,

    Newb here with a question. 

    Setup: 

    PC server connected to home network, accessed remotely (most of the time on home wifi network)

    From time to time I try to access my server from another network (i.e. somewhere other than home, on a different wifi), and that's where I have issues. Server just doesn't load.

    I've tried and tried troubleshooting on my own to no avail.

    I have 8096 port forwarded per instructions, and have tried a bunch of other settings suggested. I would think it was a firewall issue, but from what I can tell my firewall permissions are set up properly.

    I do not own my own wifi network (I use someone else's) so I can't get to the right settings to setup a remote proxy or use DuckDNS as has been suggested, so I'm stuck just trying to figure out the firewall/port forwarding.

    Any suggestions much appreciated.
    Bobby Vaughn
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    #2
    2024-12-22, 04:25 AM
    Use Tailscale free VPN. You just set it up on the computer running your jellyfin install and download the Tailscale app on the devices you want to connect with. Use the IP or MagicDNS address assigned by Tailscale to the machine you wish to access and add the Jellyfin port to the end of it. Example http:servername.tailnumber.ts.net:8096
    yougottabekind
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    #3
    2024-12-22, 04:27 AM
    Thanks. I tried this unfortunately. Because I'm using a company laptop, I don't seem to have the proper permissions to run the necessary mac extension to get Tailscale to work.
    TheDreadPirate
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    #4
    2024-12-22, 05:54 AM (This post was last modified: 2024-12-22, 05:54 AM by TheDreadPirate.)
    If you can setup port forwarding for port 8096, you can setup port forwarding for port 443 for a reverse proxy. You also don't need additional access to the router to setup a DDNS.

    Having said that, you only need port forwarding on 8096 and your public IP address for remote access.

    What address are you using when you are not at home? The public WAN IP or your LAN IP?
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