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    Jellyfin Forum Support Troubleshooting Networking & Access Jellyfin in server cannot be found by devices

     
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    Jellyfin in server cannot be found by devices

    Jellyfin is in Dell T320 w/ Mint, iPhone, laptop, TVs say server not found
    Tocars
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    #1
    2025-07-01, 01:45 PM
    Jellyfin seems to run correctly in my old T320 using Linux Mint…it has beyond ample ram and hard drives.
    Finds media easily, looks great. Got server address from command line, ip search softwares, etc…..all came back with the same number. 
    Installed Jellyfin mobile on iPhone, player in laptop and did Jellyfin Android app in both smart TVs.
    Whenever I try to connect so I can play a movie, it asks for my server address.
    I have used so many tries, in every way possible and it always says: Could not connect to server.
    Ive reinstalled Jellyfin server, the iPhone app, iPad, and laptop app multiple times…..redone Brave and Mozilla, and nothing works….I want to try it one more time before I try an alternative to Jellyfin.
    Is it better to put the server on a new powerful windows laptop? Get a dedicated hard drive holder and take them out of the T320?
    The T320 just seems so logical, it has 64 ram, 5 hard drives and a 7-core chip with an Nvidea graphics card…..
    Any help would be incredibly appreciated!
    Tocars
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    #2
    2025-07-01, 05:50 PM
    Now it crashed and it will not scan libraries
    theguymadmax
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    #3
    2025-07-01, 06:37 PM
    Can you post your server logs?
    Tocars
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    #4
    2025-07-01, 07:02 PM
    Where do I find those? Thx in advance
    theguymadmax
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    #5
    2025-07-01, 07:56 PM
    In Jellyfin go to Dashboard -> Logs, and copy the latest log file to a service like https://privatebin.io/
    Tocars
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    #6
    2025-07-02, 12:17 AM
    https://privatebin.io./?06a6d6b8d7024712#HE7ma6dxyaFJMDafBxZzfspb5oPr7c5Ue5tcQxbr8D2T
    Tocars
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    #7
    2025-07-02, 01:16 AM
    i cannot even log in now.....a circle just spins and spins and stays in limbo
    theguymadmax
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    #8
    2025-07-02, 01:41 AM (This post was last modified: 2025-07-02, 03:13 AM by theguymadmax. Edited 4 times in total.)
    It looks like you set your media path inside your cache folder  
    Code:
    Setting cache path: "/home/dad/Jellyfin Server Media"

    Code:
    System.IO.FileNotFoundException: Could not find file '/home/dad/Jellyfin Server Media/transcodes'.
    File name: '/home/dad/Jellyfin Server Media/transcodes'
      at System.IO.FileSystem.CreateParentsAndDirectory(String fullPath, UnixFileMode unixCreateMode)
      at System.IO.FileSystem.CreateDirectory(String fullPath, UnixFileMode unixCreateMode)
      at System.IO.Directory.CreateDirectory(String path)
      at MediaBrowser.Common.Configuration.
    [2025-07-01 15:59:12.873 -08:00] [ERR] [80] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Could not find file '/home/dad/Jellyfin Server Media/transcodes'". URL "GET" "/System/Info".
    [2025-07-01 15:59:13.202 -08:00] [ERR] [80] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Could not find file '/home/dad/Jellyfin Server Media/transcodes'". URL "GET" "/LiveTv/Recordings".
    [2025-07-01 15:59:14.026 -08:00] [ERR] [80] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Could not find file '/home/dad/Jellyfin Server Media/transcodes'". URL "GET" "/System/Info".
    [2025-07-01 15:59:16.240 -08:00] [ERR] [80] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Could not find file '/home/dad/Jellyfin Server Media/transcodes'". URL "GET" "/System/Info".
    [2025-07-01 15:59:20.257 -08:00] [ERR] [110] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request: "Could not find file '/home/dad/Jellyfin Server Media/transcodes'". URL "GET" "/System/Info".

    The contents in that folder are set to get deleted, and it is a way to 100% crash your system and lose your media.

    I would nuke everything and start over. If anyone else wants to offer any advice, please do so.
    Tocars
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    #9
    2025-07-02, 03:01 AM
    Thank you
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