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    Jellyfin Forum Support General Questions JellyFin Media Player not working Ubuntu

     
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    JellyFin Media Player not working Ubuntu

    Snap & Flatpak are not working anymore
    exaveal
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    Junior Member

    Posts: 10
    Threads: 3
    Joined: 2024 Feb
    Reputation: 0
    Country:Germany
    #1
    2025-01-23, 12:54 PM
    Hello,

    Using Jellyfin Media Player on latest Ubuntu (24.04) is very complicated. Since some weeks it's broken, I cannot start it anymore.

    The unofficial Snap-Package of Jellyfin Client is broken and cannot be found anymore. So I removed it.
    The Flatpak is the only option left. Install Flatpak and starting Jellyfin ends in an error.

    Code:
    flatpak run com.github.iwalton3.jellyfin-media-player
    Got keys from plugin meta data ("xcb")
    QFactoryLoader::QFactoryLoader() checking directory path "/app/bin/platforms" ...
    loaded library "/usr/lib/plugins/platforms/libqxcb.so"
    qt.qpa.xcb: could not connect to display
    qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found.
    This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.

    Can anybody help? Same proble in fresh install of Ubuntu Gnome (Wayland)
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2025-01-23, 01:30 PM (This post was last modified: 2025-01-23, 01:31 PM by TheDreadPirate.)
    JMP is built on QT5 and requires X11 support in your DE.

    Also, there is a deb package you can download and install. Though, this doesn't change the X11 requirement.

    https://github.com/jellyfin/jellyfin-med...ag/v1.11.1

    jellyfin-media-player_1.11.1-1_amd64-noble.deb

    Code:
    sudo apt install ./jellyfin-media-player_1.11.1-1_amd64-noble.deb
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    exaveal
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    Junior Member

    Posts: 10
    Threads: 3
    Joined: 2024 Feb
    Reputation: 0
    Country:Germany
    #3
    2025-01-29, 12:09 PM
    Thanks for your recommendation.

    I am on wayland. But it worked like a charm before. So this cannot be the reason.

    I have installed the .deb package now. This works without problems. But it's no PPA, so I will not have automatic updates. I would really like to go "back" to the snap package or the flatpak package.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-01-29, 04:26 PM
    Some DEs will run Xwayland by default, which allows X11 apps to run under wayland. But if you are exclusively using wayland that would break JMP, period. No uncertainty with that fact.

    https://forum.jellyfin.org/t-solved-jell...nd-install
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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