Jellyfin No Longer Working (including on host) After Router Upgrade.

[Jellyfinit]

So I just got a new router (the ASUS  GT-AXE16000) and installed it and now Jellyfin server is no longer working in anyway, including on the host machine. Now what's interesting is, it didn't stop working right after I first installed it but today (I installed it yesterday) when I was doing some trouble shooting. I should first say that the server is running on windows 10. While trouble shooting I switched back and forth between the two routers a few times before plugging it back into the new router. Other things that did that... you wouldn't think would cause it is. #1 Remote desktop into the PC. #2 use the commands ipconfig /release and ipconfig /renew. Now randomly I can't access it but I could access it yesterday on this router before I fiddled with things. If I right click on jellyfin and tell it to open jellyfin it tries to connect with the default port instead of the custom port that I am using. But Network.XML shows my correct port. Also I tried manually entering my subnet information within network.xml and that did not help. For a little while I was able to get to a login screen but my login was not working. I tried using the password recovery (I greatly doubt I forgot my password) and I got an error to try again from within the local network. And before you ask, yes my network settings are set to private and I have both the exe and the port number allowed for in and out, for tcp and udp allowed in windows firewall.

[TheDreadPirate]

Can you share your full jellyfin logs via pastebin.

[Jellyfinit]

Here's my newest log:
https://pastebin.com/ksQ9Pbfc
I have two other logs in the folder, not sure if you need all three. But this is the newest one so it most likely shows the relevant information.

[pcm]

Sounds like something's wrong with

C:\Users\Lucifer\AppData\Local\Jellyfin\config\network.xml

Can you pastebin/share the contents of that file ? Please make sure you redact any personal info like IP addresses, names, emails etc.

Also, sounds like you're already using port-8096 .. Do you have another instance of jellyfin or emby running on the same computer ?

can you share output of this command ? please run this in powershell as admin.

Code:

netstat -aon | find /i "listening" |find "port"

[Jellyfinit]

Here's my network.xml
https://pastebin.com/8nF1pcMK
I'm assuming internal IP addresses are safe to share.


netstat -aon | find /i "listening" |find "port"
returns :
FIND: Parameter format not correct
FIND: Parameter format not correct

But running:
netstat -aon | findstr /i listening
Results in this:
https://pastebin.com/3qRcJiLt

Please note that 8096, the default port is not the port I'm even supposed to be using. I had it set to 53901.
The internal IP address of 10.13.128.157 is my connection to torguard VPN, but these same errors happen when not connected.

And now if I right click on jellyfin and say open it gives me this
https://i.imgur.com/1bUPlWX.png
So it does seem to be trying to run two instances of the server. Clicking on ether one of these fails to load.

[Jellyfinit]

I just restarted the computer and got this jellyfin error
https://i.imgur.com/nGJr9LC.png

[TheDreadPirate]

Did you manually edit the file? The syntax on line 15 is wrong.

Code:

<LocalNetworkSubnets>192.168.50.0/24<LocalNetworkSubnets />

Should be

Code:

<LocalNetworkSubnets>192.168.50.0/24</LocalNetworkSubnets>

[Jellyfinit]

Thank you for catching that. I had only added that after I started troubleshooting the problem. I fixed that line and now I no longer get the error popup that I posted above but I can not log into the sever at all. At the moment I'm not getting getting the screenshot I showed above that showed that two servers seem to be running. It's wild, I have no idea what caused it other than it didn't like that I just IP address range because the new router had a new range.  What else can I do to fix this?

[TheDreadPirate]

You don't have two instances running. Jellyfin caches a lot of data in your browser and when the IP or hostname changes it behaves weirdly and thinks there are two servers.

Clear your browser cache and try again.

[Jellyfinit]

Clearing the cache allows me get to the login page but none of the user names and passwords works. It's worth noting that I have the music app on my phone with my user name and password saved and it can't log in ether. So it's not like I forgot my password.

It's worth noting that in the logs it says "Used LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]" so it's ignoring my network.xml settings. It seems to be the same error or similar to the problem that this guy had:
https://forum.jellyfin.org/t-container-i...etwork-xml

I have a VPN installed and used but that wasn't a problem two days ago.