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    Jellyfin Forum Support Troubleshooting Jellyfin not scanning for shows

     
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    Jellyfin not scanning for shows

    after adding the shows library, jellyfin doesn't seems to scan for files
    numToStr
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    Junior Member

    Posts: 2
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    Joined: 2025 Apr
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    #1
    2025-04-15, 02:22 PM (This post was last modified: 2025-04-15, 02:26 PM by numToStr. Edited 2 times in total.)
    I've installed jellyfin in a proxmox lxc unprivilaged container using Proxmox VE Helper-Scripts and my library is on a smb share, which i made available to the lxc using the following steps.

    First i mounted my smb share in the proxmox host's fstab

    Code:
    //192.168.31.150/anime /mnt/nas/anime cifs _netdev,x-systemd.automount,noatime,uid=100000,gid=110000,nobrl,dir_mode=0770,file_mode=0770,credentials=/etc/.smbpwd 0 0

    Note: proxmox host adds 100000 to the lxc's user and group id

    then i bind-mounted the share to lxc container

    Code:
    pct set 115 -mp0 /mnt/nas/anime,mp=/mnt/anime

    then tweaked the jellyfin user permissions

    Code:
    groupadd -g 10000 lxc_shares
    usermod -aG lxc_shares jellyfin

    Code:
    root@jellyfin:~# id jellyfin
    uid=110(jellyfin) gid=118(jellyfin) groups=118(jellyfin),44(video),104(render),3000(nfs_shares),10000(lxc_shares)

    Code:
    root@jellyfin:~# sudo -u jellyfin ls -al /mnt/anime/
    total 9
    drwxrwx--- 2 root lxc_shares  0 Apr 14 19:16  .
    drwxr-xr-x 5 root root        5 Apr 15 14:59  ..
    drwxrwx--- 2 root lxc_shares  0 Apr 12 00:12 'Attack on Titan (2013)'
    drwxrwx--- 2 root lxc_shares  0 Apr 13 03:44 'Blue Exorcist (2011)'
    drwxrwx--- 2 root lxc_shares  0 Apr 12 19:59 'Chainsaw Man (2022)'
    drwxrwx--- 2 root lxc_shares  0 Apr 13 20:16 'Demon Slayer - Kimetsu no Yaiba (2019)'
    drwxrwx--- 2 root lxc_shares  0 Apr 14 18:08 'Dragon Ball Super (2015)'
    drwxrwx--- 2 root lxc_shares  0 Apr 13 16:27 'Dragon Ball Z (1989)'
    drwxrwx--- 2 root lxc_shares  0 Apr 13 00:01 'Jujutsu Kaisen (2020)'
    drwxrwx--- 2 root lxc_shares  0 Apr 11 21:05 'Mob Psycho 100 (2016)'
    drwxrwx--- 2 root lxc_shares  0 Apr 14 19:16 'One Piece (1999)'
    drwxrwx--- 2 root lxc_shares  0 Apr 12 01:04 'Scissor Seven (2018)'
    drwxrwx--- 2 root lxc_shares  0 Apr 13 01:54 'Solo Leveling (2024)'
    drwxrwx--- 2 root lxc_shares  0 Apr 13 17:59 'Steins;Gate (2011)'

    Finally, i added /mnt/anime as Shows under my jellyfin's library but it doesn't seem to scan the files, checked the logs but nothing related to files. First screenshot is my library after scanning is finished and second is the metadata manager which doesn't go deeper than the top-level folder.

    I even tried docker but same issue, library not showing.


    Attached Files Thumbnail(s)
           

    .txt   jellyfin_log.txt (Size: 23.18 KB / Downloads: 19)
    TheDreadPirate
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    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2025-04-15, 02:58 PM
    Based on the time zone in your log, and your profile picture, are you in India? Other Indian users had to either use a VPN to tunnel out of India or use a custom DNS. Your ISP is likely blocking DNS requests to TMDB. But not outright blocking it. So using a different DNS provider, like Google DNS or Cloudflare DNS, would get around this.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    numToStr
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #3
    2025-04-15, 03:06 PM
    hahaha yeah i'm from India and yesssss! this was it. I initially disabled all metadata downloaders and image fetchers, just as a debugging process, and library scanning worked. Now after your reply I enabled others except TMDB and still works. Thanks for your guidance, i'll change my dns and see if TMDB also works.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2025-04-15, 03:19 PM
    Huzzah!

    Yes, for whatever reason, India/Indian ISPs block TMDB but not TVDB nor other metadata providers.

    Definitely a strange choice to block just TMDB.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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