cant play files

[tash]

OK...I've been trying to get Jellyfin working for four days now...about to give up...last try now. I started from clean install ubuntu 24 LTS desktop. Then updates, then docker, then jellyfin via docker compose (BTW the instructions are missing "sudo..."). Then normal setup for movies on external drive. That all goes smoothly. Then I can play the files via VLC but no via jellyfin...web or player. I get "Playback Error: Playback failed due to a fatal player error." I tried transcoding...hardware acceleration AMD (I'm on an AMD asus). I don't even wanna stream the files (the server works) just try to play them locally through Jellyfin...

update: found the mounting was not staying the same name (media, media1, media2...) so used fstab to mount properly every boot.

now this error...


here the last log:

{"Protocol":0,"Id":"79c6023454a361e162323d362bfd455e","Path":"/media/Movies/12.Angry.Men.1957.1080p.BluRay.x264-CiNEFiLE [PublicHD.ORG]/12 Angry Men (1957).mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":null,"Name":"12 Angry Men (1957)","IsRemote":false,"ETag":"456a5173b75a704593bb2a333079e46e","RunTimeTicks":null,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[],"MediaAttachments":[],"Formats":[],"Bitrate":null,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

/usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -i file:"/media/Movies/12.Angry.Men.1957.1080p.BluRay.x264-CiNEFiLE [PublicHD.ORG]/12 Angry Men (1957).mkv" -map_metadata -1 -map_chapters -1 -threads 0 -sn -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_base_url "hls/2ba1ba5d8c61bcc253c9a0bc21ecc123/" -hls_segment_filename "/cache/transcodes/2ba1ba5d8c61bcc253c9a0bc21ecc123%d.ts" -hls_playlist_type event -hls_list_size 0 -y "/cache/transcodes/2ba1ba5d8c61bcc253c9a0bc21ecc123.m3u8"


ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
built with gcc 12 (Debian 12.2.0-14)
configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 8.100 / 59. 8.100
libavcodec 61. 3.100 / 61. 3.100
libavformat 61. 1.100 / 61. 1.100
libavdevice 61. 1.100 / 61. 1.100
libavfilter 10. 1.100 / 10. 1.100
libswscale 8. 1.100 / 8. 1.100
libswresample 5. 1.100 / 5. 1.100
libpostproc 58. 1.100 / 58. 1.100
[matroska,webm @ 0x5bc50e716d00] Read error at pos. 0 (0x0)
[matroska,webm @ 0x5bc50e716d00] EBML header parsing failed
[in#0 @ 0x5bc50e7169c0] Error opening input: Invalid data found when processing input
Error opening input file filemedia/Movies/12.Angry.Men.1957.1080p.BluRay.x264-CiNEFiLE [PublicHD.ORG]/12 Angry Men (1957).mkv.
Error opening input files: Invalid data found when processing input

[TheDreadPirate]

Whoops. Missed this post.

Can you share your docker compose? And what are the permissions on the file and folders?

Code:

ls -ld /media /media/Movies /media/Movies/"12.Angry.Men.1957.1080p.BluRay.x264-CiNEFiLE [PublicHD.ORG]"
ls -l "/media/Movies/12.Angry.Men.1957.1080p.BluRay.x264-CiNEFiLE [PublicHD.ORG]/12 Angry Men (1957).mkv"