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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting HEVC Pauses / Freezes

     
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    HEVC Pauses / Freezes

    HEVC Video Pause / Freeze for 30+ Seconds
    METALHEAD
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    #1
    2025-01-10, 11:04 PM (This post was last modified: 2025-01-10, 11:10 PM by METALHEAD. Edited 2 times in total.)
    Every x265 HEVC video I watch seems to freeze for about 30 seconds, then resumes on its own, chromecast, lg tv, all devices.
    Most of my library is encoded in x265 and this seems to happen every movie once.
    Resolution doesn't seem to matter as this is happening on 1080p and 4k movies.
    My Windows Media PC is a 14th Gen i5 CPU, 32Gb RAM, rtx4060 GPU.
    OS is Win11 23h2.

    I tried resetting all settings to default.
    Tried enabling/disabling hardware encoding.
    Built a brand new media PC (specs above)
    This was happening on my old Win11 media PC as well.

    Is this a bug?
    Is there a setting I am missing?

    Any help or tips would be much appreciated, TY.
    TheDreadPirate
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    #2
    2025-01-10, 11:57 PM
    Can you share your jellyfin logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    METALHEAD
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    #3
    2025-05-02, 05:05 AM
    (2025-01-10, 11:57 PM)TheDreadPirate Wrote: Can you share your jellyfin logs via pastebin?

    The logs don't show the pauses, and half of them display "error processing request".
    I looked through one of the logs and was not able to see anything specific.
    Any suggestions? I've tried pure stock server settings, I've tried hardware acceleration on/off.
    I've even hosted a Jellyfin server on a 14th gen intel i5 with nvidia rtx-4060 and HEVC videos always pause for about 20 seconds on my LG TV.
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