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    Jellyfin Forum Support Troubleshooting Jellyfin on WebOS - slow performance

     
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    Jellyfin on WebOS - slow performance

    DrWombat
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    Posts: 4
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    Joined: 2024 Jul
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    Country:Germany
    #1
    2024-07-19, 08:16 AM
    Data is on Synology 918+, Docker installation, SSD Cache enabled
    When I start the Jellyfin client in WebOS (LG G39), it takes quite a long time until the film images are loaded from the database.
    However, if I start Jellyfin via the rudimentary web browser within WebOS, it goes much faster.
    Then the performance is just as good as with the Windows client on my PC, for example.
    So it can't be the LG TV hardware who is limiting the performance.
    Any explanation or solution?
    TheDreadPirate
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    #2
    2024-07-19, 01:01 PM
    Can you share your full jellyfin logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    DrWombat
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    #3
    2024-07-19, 03:01 PM
    Sure, but never done before.
    Is there an explanation available how to do this?
    Thanks!
    TheDreadPirate
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    #4
    2024-07-19, 03:06 PM (This post was last modified: 2024-07-19, 03:06 PM by TheDreadPirate. Edited 1 time in total.)
    In the Jellyfin UI go to Dashboard > Logs. The latest log file should be at the top of the list (file name log_<insert date>.log), click on it, select all, and then copy and paste into pastebin.com. Once you save on pastebin it will give you a URL.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    DrWombat
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    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2024 Jul
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    Country:Germany
    #5
    2024-07-19, 03:36 PM
    I looked at the log file and found the solution:.
    I have set up guest access named LG_TV with limited rights for the LG TV (so that someone cannot accidentally cause damage to the server).
    When I logged in with this, the log file says a DLNA connection has been set up but the http connection has been refused:

    [2024-07-19 16:45:48.743 +02:00] [INF] [44] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.178.29" request
    [2024-07-19 16:45:53.018 +02:00] [INF] [22] Jellyfin.Plugin.Dlna.Main.DlnaHost: DLNA Session created for "[LG] webOS TV OLED65G39LA" - "LG TV"
    [2024-07-19 16:47:55.337 +02:00] [INF] [44] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.178.29" closed
    [2024-07-19 16:48:42.640 +02:00] [INF] [36] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for "LG_TV" has been denied (IP: "192.168.178.29").

    I deleted the Guest Account and created a new one and received the following:

    [2024-07-19 17:32:07.436 +02:00] [INF] [29] Jellyfin.Server.Implementations.Users.UserManager: Authentication request for "LG_TV" has succeeded.
    [2024-07-19 17:32:07.436 +02:00] [INF] [29] Emby.Server.Implementations.Session.SessionManager: Current/Max sessions for user "LG_TV": 0/0
    [2024-07-19 17:32:07.439 +02:00] [INF] [29] Emby.Server.Implementations.Session.SessionManager: Creating new access token for user 16a7a363-6926-4b83-b355-145edf1ac7ca
    [2024-07-19 17:32:07.635 +02:00] [INF] [69] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "192.168.178.29" request

    Now it's much faster again
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