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    Jellyfin Forum Support Troubleshooting Jellyfin pulling incorrect metadata

     
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    Jellyfin pulling incorrect metadata

    Jellyfin is pulling the wrong metadata for two "specials" episode
    m11
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Sep
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    Country:United States
    #1
    2024-09-08, 03:31 PM
    The version of Jellyfin you are running: 10.9.7

    Your installation method and platform: Linux Docker (linuxserver.io)

    A full explanation of what is happening, versus what you expect to happen: Jellyfin is pulling metadata for the wrong special. I am trying to pull information for Battlestar Galactica S00E01 and S00E02 (The Miniseries 1 and 2), but Jellyfin is pulling "The Story So Far" and "The Resistance" instead (TheTVDB ID - IS: 308714 and 308518, S/B: 117847 and 308715 respectively). I've tried correcting the metadata IDs and refreshing the metadata, but it reverts back to the incorrect information.

    What client(s) you are using and how the issue manifests: All clients

    Any other context you might think is relevant:

    Filepaths: ...\media\tv\Battlestar Galactica (2003) [tvdbid-73545]\Specials\Battlestar Galactica (2003) - S00E01 - Battlestar Galactica The Miniseries 1 [Bluray-1080p][DTS 5.1][x264].mkv and ...\media\tv\Battlestar Galactica (2003) [tvdbid-73545]\Specials\Battlestar Galactica (2003) - S00E02 - Battlestar Galactica The Miniseries 2 [Bluray-1080p][DTS 5.1][x264].mkv

    Logs:
    Code:
    [2024-09-08 07:50:13.614 -07:00] [INF] [31] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Starting "/usr/lib/jellyfin-ffmpeg/ffprobe" with args "-analyzeduration 200M -probesize 1G -i file:\"/data/tvshows/Battlestar Galactica (2003) [tvdbid-73545]/Specials/Battlestar Galactica (2003) - S00E01 - Battlestar Galactica The Miniseries 1 [Bluray-1080p][DTS 5.1][x264].mkv\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format"

    [2024-09-08 07:50:13.614 -07:00] [INF] [32] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Starting "/usr/lib/jellyfin-ffmpeg/ffprobe" with args "-analyzeduration 200M -probesize 1G -i file:\"/data/tvshows/Battlestar Galactica (2003) [tvdbid-73545]/Specials/Battlestar Galactica (2003) - S00E02 - Battlestar Galactica The Miniseries 2 [Bluray-1080p][DTS 5.1][x264].mkv\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format"

    [2024-09-08 07:51:12.529 -07:00] [INF] [17] Emby.Server.Implementations.IO.LibraryMonitor: "Battlestar Galactica" ("/data/tvshows/Battlestar Galactica (2003) [tvdbid-73545]") will be refreshed.
    TheDreadPirate
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    #2
    2024-09-08, 09:47 PM
    Which ordering did you select? DVD Order?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    m11
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    Posts: 3
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    #3
    2024-09-08, 11:34 PM
    I have it using Aired order right now (since that what appears to match theTVDB)
    TheDreadPirate
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    Posts: 15,374
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    Country:United States
    #4
    2024-09-08, 11:52 PM
    Out of curiosity, what order are your metadata providers in? Is TMDB the first priority? Even if you use a TVDB ID to identify a show, Jellyfin will still use providers in the priority set in the library settings. It looks like TMDB has "The Story So Far" and "The Resistance" as s00e01 and s00e02 respectively.

    Also, TMDB considers the miniseries as a separate listing. So you have to switch TVDB to the first priority and "replace all metadata".
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    m11
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Sep
    Reputation: 0
    Country:United States
    #5
    2024-09-09, 03:44 AM
    TVDB wasn't checked, that solved the issue! Just had to manually delete/correct the TVDB id then rescan.
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