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    Jellyfin Forum Support Troubleshooting Networking & Access How to change the URL after Syno Community package installation?

     
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    How to change the URL after Syno Community package installation?

    jhhh
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    #1
    2025-01-19, 09:02 PM
    Hi!

    For a few weeks I installed the Jellyfin server on a Synology DS1621+ with the latest DSM 7.2.2. Works fine - some things I still have to figure out - that's fine.

    Though I have one very sticky issue that I can't solve without some knowledgable help, I am afraid.

    After installing the package (now Jellyfin 10.10.3-20) the package creates a link to the URL for the Web UI. This URL is the same URL as the WebUI of the DSM dashboard.

    Now I created a reverse proxy address to connect clients to Jellyfin without adding the port number to the URL. For convenience and to give some non technical users easier access...

    Now the orignal URL is       "http://server.xyz.tld:8096"
    The reverse proxy is          "https://jellyfin.xyz.tld"

    Now the new address works fine, also the SSL certificate works correctly.

    But trying to use the internal link to open the jellyfin web UI from within the Synology DSM dashboard still uses the original URL and I cannot change that.

    The package keeps insisting that the original URL will be used.

    Now if I openanother browser window and type the new URL it works. But the quick link for users in ther DSM dashboard points to the wrong one and fails.

    I read there is an sqlite database but I have no idea how to ccess this within the Synology DSM even if I connct to CLI via SSH.

    In the Jellyfin settings there is an entry for "base URL" but that is only for adding a suffix as I understand it. Right?

    Thanks a lot for some input here...

    Best regards,
    jhhh
    TheDreadPirate
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    #2
    2025-01-19, 10:05 PM
    Honestly, this sounds like a DSM issue. You may have better luck asking on their forum how to change the link in the DSM dashboard.

    The base URL field would append the URL. You'd need to update the reverse proxy in addition to that setting in Jellyfin to make use of it. Not recommended if you can help it.
    Jellyfin 10.10.7 (Docker)
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    Intel i3 12100
    Intel Arc A380
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    jhhh
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    #3
    2025-01-20, 05:58 PM (This post was last modified: 2025-01-20, 06:00 PM by jhhh. Edited 1 time in total.)
    Thx.

    So are you saying, there is no way to change the base URL of the Jellyfin Server via UI?
    This can't be right...

    What does one do when the server itself has to change the URL or IP?

    hmm...
    TheDreadPirate
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    #4
    2025-01-20, 07:32 PM
    You can change the base URL via the Jellyfin dashboard, but I don't see how using a base URL solves the problem you are having with the DSM dashboard not having the correct URL.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Cannonball57
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    #5
    2025-03-14, 02:39 AM
    (2025-01-19, 10:05 PM)TheDreadPirate Wrote: Honestly, this sounds like a DSM issue.  You may have better luck asking on their forum how to change the link in the DSM dashboard.

    The base URL field would append the URL.  You'd need to update the reverse proxy in addition to that setting in Jellyfin to make use of it.  Not recommended if you can help it.

    This is NOT a DSM issue.  If Reverse Proxy is established on Synology NAS and you install synocommunity jellyfin, the DEFAULT URL created by Jellyfin uses the main domain name for that Synology NAS.  When Jellyfin is installed, there ISN'T a field where you can type in the Reverse Proxy URL and port.  Why is the ONLY answer, when someone is stumped is:  "Sounds like a DSM issue".  And NOWHERE ON THE Jellyfin dashboard is a field to change it!!!!!!!
    TheDreadPirate
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    #6
    2025-03-14, 01:11 PM
    (2025-03-14, 02:39 AM)Cannonball57 Wrote:
    (2025-01-19, 10:05 PM)TheDreadPirate Wrote: Honestly, this sounds like a DSM issue.  You may have better luck asking on their forum how to change the link in the DSM dashboard.

    The base URL field would append the URL.  You'd need to update the reverse proxy in addition to that setting in Jellyfin to make use of it.  Not recommended if you can help it.

    This is NOT a DSM issue.  If Reverse Proxy is established on Synology NAS and you install synocommunity jellyfin, the DEFAULT URL created by Jellyfin uses the main domain name for that Synology NAS.  When Jellyfin is installed, there ISN'T a field where you can type in the Reverse Proxy URL and port.  Why is the ONLY answer, when someone is stumped is:  "Sounds like a DSM issue".  And NOWHERE ON THE Jellyfin dashboard is a field to change it!!!!!!!

    Because it isn't a Jellyfin issue.  As you've said, you've setup the DSM reverse proxy.  THAT is responsible for determining the URL used.  Not Jellyfin.  Jellyfin is hidden behind the proxy and Jellyfin itself does not and cannot manage the URL that the DSM reverse proxy responds to. The proxy is an entirely separate app gate keeping requests to Jellyfin.

    Additionally, the SynoCommunity package is not an official package.  Whatever URL that configures with the DSM reverse proxy is probably tied to the package itself and not something we can change.

    Jellyfin is pretty "dumb" when it comes to web requests.  It responds to any requests on its configured port.  It isn't like nginx or apache or some other apps that look at the requested URL used to determine how/if to respond.

    If the requests aren't arriving, Jellyfin can't do anything about it.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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