2025-06-18, 11:53 AM
Hi All i'm having an issue with transcoding not working. The file plays for about two seconds and then just stops. Its a 4k Dovi 8/HDR10 file and the same behaviour occurs through the browser and the android app.
I appreciate any and all help with this!
Transcoding Log:
- Jellyfin V10.10.7
- Windows 10
- Worth noting, this is a muxed file but the same behaviour is observed with the source file.
- Have tried with and without Hardware transcoding.
- Have tried turning off HEVC encoding
- Throttling is disabled
I appreciate any and all help with this!
Transcoding Log:
Quote:{"Protocol":0,"Id":"fece2cae3cfd081a9d225c15c904db92","Path":"E:\\Documents\\Vuze Downloads\\Anime Movies\\Your Name (Kimi no Na wa).mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":15023953202,"Name":"Your Name (Kimi no Na wa)","IsRemote":false,"ETag":"4edf96978591975736f353e33eb5032b","RunTimeTicks":63962879999,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt2020nc","ColorTransfer":"smpte2084","ColorPrimaries":"bt2020","DvVersionMajor":1,"DvVersionMinor":0,"DvProfile":8,"DvLevel":6,"RpuPresentFlag":1,"ElPresentFlag":0,"BlPresentFlag":1,"DvBlSignalCompatibilityId":1,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":2,"VideoRangeType":5,"VideoDoViTitle":"Dolby Vision Profile 8.1 (HDR10)","AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"4K HEVC Dolby Vision Profile 8.1 (HDR10)","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":18790840,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":2160,"Width":3840,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":150,"IsAnamorphic":false},{"Codec":"dts","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Surround","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Surround - 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English - Dolby Digital\u002B - 5.1","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":1024000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"eac3","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Surround","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"Surround - 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ffmpeg -analyzeduration 200M -probesize 1G -ss 00:00:06.000 -noaccurate_seek -f matroska -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -c:v hevc_cuvid -i file:"E:\Documents\Vuze Downloads\Anime Movies\Your Name (Kimi no Na wa).mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_nvenc -preset p1 -b:v 31318067 -maxrate 31318067 -bufsize 62636134 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,tonemap_cuda=format=yuv420p:p=bt709:t=bt709:m=bt709:tonemap=bt2390:peak=100:desat=0" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "D:\Jellyfin Transcode Cache\2dde52abd07447aeb364fb4f5409b92d-1.mp4" -start_number 2 -hls_segment_filename "D:\Jellyfin Transcode Cache\2dde52abd07447aeb364fb4f5409b92d%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "D:\Jellyfin Transcode Cache\2dde52abd07447aeb364fb4f5409b92d.m3u8"
ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
built with clang version 19.1.7
configuration: --cc=clang --pkg-config-flags=--static --extra-cflags=-I/clang64/ffbuild/include --extra-ldflags=-L/clang64/ffbuild/lib --prefix=/clang64/ffbuild/jellyfin-ffmpeg --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --enable-lto=thin --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-d3d12va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
libavutil 59. 8.100 / 59. 8.100
libavcodec 61. 3.100 / 61. 3.100
libavformat 61. 1.100 / 61. 1.100
libavdevice 61. 1.100 / 61. 1.100
libavfilter 10. 1.100 / 10. 1.100
libswscale 8. 1.100 / 8. 1.100
libswresample 5. 1.100 / 5. 1.100
libpostproc 58. 1.100 / 58. 1.100
[matroska,webm @ 000001e9c29b1b80] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (1000000000) options
Input #0, matroska,webm, from 'file:E:\Documents\Vuze Downloads\Anime Movies\Your Name (Kimi no Na wa).mkv':
Metadata:
creation_time : 2025-06-18T09:46:06.000000Z
ENCODER : Lavf61.7.100
Duration: 01:46:36.29, start: 0.000000, bitrate: 18790 kb/s
Chapters:
Chapter #0:0: start 0.000000, end 206.331000
Metadata:
title : When I Wake Up...
Chapter #0:1: start 206.331000, end 313.313000
Metadata:
title : Mitsuha's Dream
Chapter #0:2: start 313.313000, end 517.434000
Metadata:
title : Mitsuha's Commute
Chapter #0:3: start 517.434000, end 578.578000
Metadata:
title : Who is that
Chapter #0:4: start 578.578000, end 731.397000
Metadata:
title : A Normal Town
Chapter #0:5: start 731.397000, end 823.656000
Metadata:
title : Braided Cords
Chapter #0:6: start 823.656000, end 872.413000
Metadata:
title : Meeting for Adults
Chapter #0:7: start 872.413000, end 972.972000
Metadata:
title : Traditional Festival
Chapter #0:8: start 972.972000, end 1042.542000
Metadata:
title : Mitsuha's Wish
Chapter #0:9: start 1042.542000, end 1245.745000
Metadata:
title : Beloved Tokyo
Chapter #0:10: start 1245.745000, end 1326.408000
Metadata:
title : High School in Tokyo
Chapter #0:11: start 1326.408000, end 1377.960000
Metadata:
title : Cafe
Chapter #0:12: start 1377.960000, end 1409.033000
Metadata:
title : Part Time Job
Chapter #0:13: start 1409.033000, end 1542.041000
Metadata:
title : Miss Okudera
Chapter #0:14: start 1542.041000, end 1626.542000
Metadata:
title : A Realistic Dream
Chapter #0:15: start 1626.542000, end 1793.667000
Metadata:
title : Switched Places
Chapter #0:16: start 1793.667000, end 1963.670000
Metadata:
title : Their accident
Chapter #0:17: start 1963.670000, end 2247.036000
Metadata:
title : Shrine's God
Chapter #0:18: start 2247.036000, end 2517.849000
Metadata:
title : Date
Chapter #0:19: start 2517.849000, end 2641.764000
Metadata:
title : Autumn Festival
Chapter #0:20: start 2641.764000, end 2754.126000
Metadata:
title : Life Without Her
Chapter #0:21: start 2754.126000, end 2908.697000
Metadata:
title : Going to Hida
Chapter #0:22: start 2908.697000, end 3082.413000
Metadata:
title : Disappeared Town
Chapter #0:23: start 3082.413000, end 3181.512000
Metadata:
title : Library
Chapter #0:24: start 3181.512000, end 3413.994000
Metadata:
title : Night at the Inn
Chapter #0:25: start 3413.994000, end 3544.458000
Metadata:
title : Visit Shrine's God
Chapter #0:26: start 3544.458000, end 3822.402000
Metadata:
title : Kuchikamisaki Trip
Chapter #0:27: start 3822.402000, end 4119.616000
Metadata:
title : Strategy
Chapter #0:28: start 4119.616000, end 4185.056000
Metadata:
title : Convincing Mayor
Chapter #0:29: start 4185.056000, end 4285.823000
Metadata:
title : Rescue
Chapter #0:30: start 4285.823000, end 4602.515000
Metadata:
title : The Unseen Pair
Chapter #0:31: start 4602.515000, end 4863.067000
Metadata:
title : Twilight
Chapter #0:32: start 4863.067000, end 5546.958000
Metadata:
title : Comet & Fate
Chapter #0:33: start 5546.958000, end 5862.023000
Metadata:
title : And then
Chapter #0:34: start 5862.023000, end 6395.640000
Metadata:
title : Your Name is...
Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn (default)
Metadata:
BPS : 9579282
DURATION : 01:46:35.639000000
NUMBER_OF_FRAMES: 153342
NUMBER_OF_BYTES : 7658204033
_STATISTICS_WRITING_APP: mkvmerge v92.0 ('Everglow') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-06-18 09:46:06
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Side data:
Content Light Level Metadata, MaxCLL=777, MaxFALL=370
Mastering Display Metadata, has_primaries:1 has_luminance:1 r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290) min_luminance=0.005000, max_luminance=1000.000000
DOVI configuration record: version: 1.0, profile: 8, level: 6, rpu flag: 1, el flag: 0, bl flag: 1, compatibility id: 1
Stream #0:1(jpn): Audio: dts (dca) (DTS-HD MA), 48000 Hz, 5.1(side), s32p (24 bit) (default)
Metadata:
title : Surround
BPS : 3595255
DURATION : 01:46:35.638000000
NUMBER_OF_FRAMES: 599591
NUMBER_OF_BYTES : 2874243772
_STATISTICS_WRITING_APP: mkvmerge v92.0 ('Everglow') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-06-18 09:46:06
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(eng): Audio: dts (dca) (DTS-HD MA), 48000 Hz, 5.1(side), s32p (24 bit)
Metadata:
title : Surround
BPS : 3553863
DURATION : 01:46:36.277000000
NUMBER_OF_FRAMES: 599651
NUMBER_OF_BYTES : 2841436592
_STATISTICS_WRITING_APP: mkvmerge v92.0 ('Everglow') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-06-18 09:46:06
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(eng): Audio: eac3, 48000 Hz, 5.1(side), fltp, 1024 kb/s
Metadata:
title : Surround
BPS : 1024000
DURATION : 01:46:36.288000000
NUMBER_OF_FRAMES: 199884
NUMBER_OF_BYTES : 818724864
_STATISTICS_WRITING_APP: mkvmerge v92.0 ('Everglow') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-06-18 09:46:06
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(jpn): Audio: eac3, 48000 Hz, 5.1(side), fltp, 1024 kb/s
Metadata:
title : Surround
BPS : 1024000
DURATION : 01:46:35.648000000
NUMBER_OF_FRAMES: 199864
NUMBER_OF_BYTES : 818642944
_STATISTICS_WRITING_APP: mkvmerge v92.0 ('Everglow') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-06-18 09:46:06
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(eng): Subtitle: hdmv_pgs_subtitle (pgssub), 1920x1080
Metadata:
BPS : 29027
DURATION : 01:45:31.659000000
NUMBER_OF_FRAMES: 2430
NUMBER_OF_BYTES : 22974332
_STATISTICS_WRITING_APP: mkvmerge v92.0 ('Everglow') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-06-18 09:46:06
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:6(eng): Subtitle: hdmv_pgs_subtitle (pgssub) (forced)
Metadata:
title : Forced
BPS : 1876
DURATION : 01:31:38.994000000
NUMBER_OF_FRAMES: 139
NUMBER_OF_BYTES : 1289582
_STATISTICS_WRITING_APP: mkvmerge v92.0 ('Everglow') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-06-18 09:46:06
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
Stream #0:0 -> #0:0 (hevc (hevc_cuvid) -> h264 (h264_nvenc))
Stream #0:1 -> #0:1 (dts (dca) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
[hls @ 000001e9cc984200] Opening 'D:\Jellyfin Transcode Cache\2dde52abd07447aeb364fb4f5409b92d-1.mp4' for writing
Output #0, hls, to 'D:\Jellyfin Transcode Cache\2dde52abd07447aeb364fb4f5409b92d.m3u8':
Metadata:
encoder : Lavf61.1.100
Stream #0:0: Video: h264 (High), cuda(tv, bt709, progressive), 3840x2160 [SAR 1:1 DAR 16:9], q=2-31, 31318 kb/s, 23.98 fps, 24k tbn (default)
Metadata:
encoder : Lavc61.3.100 h264_nvenc
Side data:
cpb: bitrate max/min/avg: 31318067/0/31318067 buffer size: 62636134 vbv_delay: N/A
Content Light Level Metadata, MaxCLL=777, MaxFALL=370
Mastering Display Metadata, has_primaries:1 has_luminance:1 r(0.7080,0.2920) g(0.1700,0.7970) b(0.1310 0.0460) wp(0.3127, 0.3290) min_luminance=0.005000, max_luminance=1000.000000
DOVI configuration record: version: 1.0, profile: 8, level: 6, rpu flag: 1, el flag: 0, bl flag: 1, compatibility id: 1
Stream #0:1: Audio: aac, 48000 Hz, stereo, s16, 256 kb/s (default)
Metadata:
encoder : Lavc61.3.100 libfdk_aac
[q] command received. Exiting.
[hls @ 000001e9cc984200] Opening 'D:\Jellyfin Transcode Cache\2dde52abd07447aeb364fb4f5409b92d2.mp4' for writing
[out#0/hls @ 000001e9bde695c0] video:7093KiB audio:92KiB subtitle:0KiB other streams:0KiB global headers:0KiB muxing overhead: unknown
frame= 69 fps=0.0 q=18.0 Lsize=N/A time=00:00:00.00 bitrate=N/A speed= 0x