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    Jellyfin Forum Support Troubleshooting Jellyfin & Shield Setup?

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    Jellyfin & Shield Setup?

    trcsooner
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    #1
    2024-07-04, 02:13 AM
    I'm trying to setup Jellyfin....

    I have the server setup on my PC. My libraries are added.

    However, I have the Jellyfin app on my TV, but it won't find the server.


    I've tried just my IP:

    99.99.101.xxx

    https://99.99.101.xxx
    https://99.99.101.xxx:8096
    https://99.99.101.xxx:8920

    http://99.99.101.xxx
    http://99.99.101.xxx:8096

    then I tried:     https://99.99.101.xxx:8096jellyfin


    Nothing works.

    Has anyone set Jellyfin up with a Nvidia Shield. If so what server address "configuration" worked for you?

    Are there any other issues that could be causing the TV app to not be able to find the PC server?
    Efficient_Good_5784
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    #2
    2024-07-04, 03:10 AM
    Is the server on the same network as the Shield?
    theguymadmax
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    #3
    2024-07-04, 04:03 AM
    What OS are you on? What version of the server and Jellyfin AndroidTV client are you using? Did you allow Jellyfin through your firewall?
    trcsooner
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    #4
    2024-07-05, 05:27 PM (This post was last modified: 2024-07-05, 05:29 PM by trcsooner.)
    (2024-07-04, 03:10 AM)Efficient_Good_5784 Wrote: Is the server on the same network as the Shield?

    I apologize for not being tech savvy.  How do I make sure that they are on the same network?

    The PC(server) is in my office. Downloaded the Jellyfin server app for Windows from their website.

    The TV is in the living room(with the Shield client). It's the Jellyfin app that I downloaded via Shield App store.

    (2024-07-04, 04:03 AM)theguymadmax Wrote: What OS are you on? What version of the server and Jellyfin AndroidTV client are you using? Did you allow Jellyfin through your firewall?

    Windows 10

    The version on Shield? I can check, but it's I just downloaded it from the Shield app store, if that helps.

    The Server App is the newest "stable" version on the Jellyfin webpage. I added the libraries easily, but can't get any further.
    Efficient_Good_5784
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    #5
    2024-07-05, 05:37 PM
    If they're connected to the same switch or router by cable or wifi, they're most likely on the same network.
    TheDreadPirate
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    #6
    2024-07-05, 05:37 PM (This post was last modified: 2024-07-05, 05:38 PM by TheDreadPirate.)
    What you described is everything being on the same network. So you should not be using the public IP addresses you mentioned in your first post. You would use your internal IP address that is usually something like 192.168.1.XXX. So you would type in

    http://192.168.1.3:8096 (this is my server's internal IP)
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    Efficient_Good_5784
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    #7
    2024-07-05, 06:04 PM (This post was last modified: 2024-07-05, 06:09 PM by Efficient_Good_5784. Edited 1 time in total.)
    Just realized you might not be using the correct internal network addresses as stated by @TheDreadPirate above.

    Since your Jellyfin server is on Windows 10, go to the Windows network settings and check what IPv4 address Windows is assigned. That's the IP address that you need to use to connect to the Jellyfin server.

    Keep in mind that there's a thing known as DHCP which a router uses to assign random open IP addresses to connected clients. So you could wake up one day and find that you can't connect to the server anymore because its dynamic IP address has changed.

    For server machines, it's best to go into your router and declare a set range of IP addresses as static (won't be assignable by DHCP), then configure the server/computer to use any of those static IPs.
    trcsooner
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    #8
    2024-07-05, 07:24 PM (This post was last modified: 2024-07-05, 07:26 PM by trcsooner.)
    (2024-07-05, 05:37 PM)TheDreadPirate Wrote: What you described is everything being on the same network.  So you should not be using the public IP addresses you mentioned in your first post.  You would use your internal IP address that is usually something like 192.168.1.XXX.  So you would type in

    http://192.168.1.3:8096  (this is my server's internal IP)

    Okay, i tried mu "internal IP address. It still won't work.

    I allowed the app through my Firewall as well. No luck

    (2024-07-05, 06:04 PM)Efficient_Good_5784 Wrote: Just realized you might not be using the correct internal network addresses as stated by @TheDreadPirate above.

    Since your Jellyfin server is on Windows 10, go to the Windows network settings and check what IPv4 address Windows is assigned. That's the IP address that you need to use to connect to the Jellyfin server.

    Keep in mind that there's a thing known as DHCP which a router uses to assign random open IP addresses to connected clients. So you could wake up one day and find that you can't connect to the server anymore because its dynamic IP address has changed.

    For server machines, it's best to go into your router and declare a set range of IP addresses as static (won't be assignable by DHCP), then configure the server/computer to use any of those static IPs.

    I really wish that I had some idea how to access my router and do all that, but once again not tech savvy at all. I don't even know how to access my routers settings.
    trcsooner
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    #9
    2024-07-05, 07:35 PM (This post was last modified: 2024-07-05, 07:48 PM by trcsooner. Edited 1 time in total.)
    (2024-07-05, 06:04 PM)Efficient_Good_5784 Wrote: Just realized you might not be using the correct internal network addresses as stated by @TheDreadPirate above.

    Since your Jellyfin server is on Windows 10, go to the Windows network settings and check what IPv4 address Windows is assigned. That's the IP address that you need to use to connect to the Jellyfin server.

    Keep in mind that there's a thing known as DHCP which a router uses to assign random open IP addresses to connected clients. So you could wake up one day and find that you can't connect to the server anymore because its dynamic IP address has changed.

    For server machines, it's best to go into your router and declare a set range of IP addresses as static (won't be assignable by DHCP), then configure the server/computer to use any of those static IPs.

    I have my IPv4 address

    Does the IPv4 'servers' address matter? It is different than the IPv4 address.

    Okay, i googled it and have access to the router's setting...
    theguymadmax
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    #10
    2024-07-05, 07:46 PM (This post was last modified: 2024-07-05, 08:26 PM by theguymadmax. Edited 3 times in total.)
    Each router is going to be different. See if you can follow this guide to help you out.

    Edit: I just looked over this guide again and there are things that you do not need to do if you aren't going to connect remotely. I would first worry about getting the basics down first like getting the shield working first.

    In the start menu type in cmd and open up the command prompt.
    Then type in ipconfig /all in the command prompt. You'll get a readout with your local IP. In this example it's 192.168.1.30
       
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