JellyFin stopped working (with logs)

[pidale]

Hi all,

Jellyfin on my clients (Android TV and web desktop) stopped working suddenly yesterday night. Today it works again. I use it via Tailscale to access my remote server's contents.
Here are the logs:

-
02-17 15:15:23.731 +01:00] [INF] [154] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Lade fehlende Untertitel herunter" Completed after 0 minute(s) and 0 seconds
[2024-02-17 15:15:23.735 +01:00] [INF] [154] Emby.Server.Implementations.ScheduledTasks.TaskManager: ExecuteQueuedTasks
[2024-02-17 20:30:39.249 +01:00] [INF] [134] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.76.50.13" request
[2024-02-17 20:30:45.802 +01:00] [INF] [134] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.76.50.13" closed
[2024-02-17 20:30:45.852 +01:00] [INF] [134] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.76.50.13" request
[2024-02-17 20:31:08.342 +01:00] [INF] [110] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for xxxEnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-02-17 20:31:08.345 +01:00] [INF] [110] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-libVLC", Path="D:\Serien\Malcolm in the Middle\S1\Malcolm.in.the.Middle.S01E05.1080p.HEVC.x265-MeGusta.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "mediavideos/013f393e-c46c-9c26-2200-14bb55f503db/stream.mkv?MediaSourceId=013f393ec46c9c26220014bb55f503db&Static=true&VideoCodec=hevc&AudioCodec=eac3&AudioStreamIndex=2&api_key=<token>&Tag=d48ca776f6554103494f05e69c1553c4"
[2024-02-17 20:31:08.452 +01:00] [INF] [116] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for xxx EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-02-17 20:31:08.455 +01:00] [INF] [116] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="D:\Serien\Malcolm in the Middle\S1\Malcolm.in.the.Middle.S01E05.1080p.HEVC.x265-MeGusta.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "mediavideos/013f393e-c46c-9c26-2200-14bb55f503db/stream.mkv?MediaSourceId=013f393ec46c9c26220014bb55f503db&Static=true&VideoCodec=hevc&AudioCodec=eac3&AudioStreamIndex=2&api_key=<token>&Tag=d48ca776f6554103494f05e69c1553c4"
[2024-02-17 20:31:19.565 +01:00] [WRN] [110] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://100.81.195.139:8096/Videos/013f393e-c46c-9c26-2200-14bb55f503db/stream.mkv?api_key=77b73a746b1f4bfa823d06dae6dd954f&DeviceId=4e068cffa127805ab18f6d144fbccf4a29e1fa37&MediaSourceId=013f393ec46c9c26220014bb55f503db&Tag=d48ca776f6554103494f05e69c1553c4&Static=true" to "100.76.50.13" in 0:00:10.1396251 with Status Code 206
[2024-02-17 20:32:07.509 +01:00] [INF] [110] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.16.5" playing "Malcolm Babysits". Stopped at "45568" ms
[2024-02-17 20:32:23.713 +01:00] [INF] [3] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.76.50.13" closed
[2024-02-17 20:32:23.753 +01:00] [INF] [110] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.76.50.13" request
[2024-02-17 20:42:10.447 +01:00] [INF] [160] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.103.116.66" request
[2024-02-17 20:42:22.582 +01:00] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Alex". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-02-17 20:42:22.586 +01:00] [INF] [76] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="D:\Serien\Reservation Dogs\S1\Reservation.Dogs.S01E01.WEBRip.x265-ION265\Reservation.Dogs.S01E01.WEBRip.x265-ION265.mp4", AudioStreamIndex=2, SubtitleStreamIndex=0 ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "mediavideos/50935c01-4478-92b5-3ebc-2efe7370b2a3/stream.mp4?MediaSourceId=50935c01447892b53ebc2efe7370b2a3&Static=true&VideoCodec=hevc&AudioCodec=aac&AudioStreamIndex=2&api_key=<token>&Tag=b532f23ef2337e5b89fd91c2c70d7679"
[2024-02-17 20:51:11.824 +01:00] [WRN] [55] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS "100.76.50.13" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
[2024-02-17 20:51:11.833 +01:00] [INF] [55] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.76.50.13" closed
[2024-02-17 20:51:25.424 +01:00] [INF] [55] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.76.50.13" request
[2024-02-17 20:51:34.696 +01:00] [INF] [105] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for xxx EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-02-17 20:51:34.698 +01:00] [INF] [105] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-libVLC", Path="D:\Serien\Friends\Friends Season 10\Friends.S10E02.720p.BluRay.x264.175MB-PAHE.in.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "mediavideos/95fdf8e2-7642-5075-4838-5c029e94f054/stream.mkv?MediaSourceId=95fdf8e27642507548385c029e94f054&Static=true&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&api_key=<token>&Tag=3f00e5cd63ea2e5e8d12de5aaf5d1a6b"
[2024-02-17 20:51:34.809 +01:00] [INF] [63] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for xxx EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-02-17 20:51:34.813 +01:00] [INF] [63] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="D:\Serien\Friends\Friends Season 10\Friends.S10E02.720p.BluRay.x264.175MB-PAHE.in.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "mediavideos/95fdf8e2-7642-5075-4838-5c029e94f054/stream.mkv?MediaSourceId=95fdf8e27642507548385c029e94f054&Static=true&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&api_key=<token>&Tag=3f00e5cd63ea2e5e8d12de5aaf5d1a6b"
[2024-02-17 21:00:43.415 +01:00] [INF] [161] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.8.11" playing "F*ckin' Rez Dogs". Stopped at "1685008" ms
[2024-02-17 21:00:59.792 +01:00] [WRN] [136] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://100.81.195.139:8096/Items/e1c8c9c42f16d64e227f7dd1eebee762/Images/Backdrop/0?maxWidth=2880&tag=c72ad7aeb9039c3ca356abd40319ceea&quality=80" to "100.103.116.66" in 0:00:01.0385892 with Status Code 200
[2024-02-17 21:01:07.778 +01:00] [WRN] [124] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://100.81.195.139:8096/Items/c84d44a709f74fdbc48f17ab831578a3/Images/Backdrop/0?maxWidth=2880&tag=7352e348216068224762e8d3d225299a&quality=80" to "100.103.116.66" in 0:00:01.0889067 with Status Code 200
[2024-02-17 21:01:14.226 +01:00] [WRN] [65] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://100.81.195.139:8096/Items/e1ef4dad71c581bfd2ecf78a75e6f50a/Images/Backdrop/0?maxWidth=2880&tag=4ef13ecf18acbe46639c5f91527f34d3&quality=80" to "100.103.116.66" in 0:00:00.943327 with Status Code 200
[2024-02-17 21:01:18.124 +01:00] [WRN] [65] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://100.81.195.139:8096/Items/3d439d242fe4c6a2f12e30d732180b65/Images/Backdrop/0?maxWidth=2880&tag=1c403b6dd77bcc0fb5c69a0ac251d27b&quality=80" to "100.103.116.66" in 0:00:00.5477686 with Status Code 200
[2024-02-17 21:01:33.795 +01:00] [WRN] [136] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://100.81.195.139:8096/Items/d1c61e62b8b89fe9a65f3b5c53997555/Images/Backdrop/0?maxWidth=2880&tag=630e5b63f02050baa2f606da2730c35b&quality=80" to "100.103.116.66" in 0:00:01.1767801 with Status Code 200
[2024-02-17 21:03:06.824 +01:00] [WRN] [124] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://100.81.195.139:8096/Items/0d9b962110d2eba9dd08b315038cb20c/Images/Backdrop/0?maxWidth=2880&tag=35b1c4209c30f6ef977764f21f0e63e8&quality=80" to "100.103.116.66" in 0:00:00.9541881 with Status Code 200
[2024-02-17 21:03:27.328 +01:00] [INF] [161] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for xxx EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-02-17 21:03:27.332 +01:00] [INF] [161] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Anonymous Profile", Path="D:\Seriexxx.mp4", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "mediavideos/33a15aec-624e-eb8a-660a-aa599773763c/stream.mp4?MediaSourceId=33a15aec624eeb8a660aaa599773763c&Static=true&VideoCodec=hevc&AudioCodec=aac&AudioStreamIndex=2&api_key=<token>&Tag=fba6ce94f3483ac301a5038e048a7d37"
[2024-02-17 21:09:55.896 +01:00] [WRN] [33] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS "100.103.116.66" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
[2024-02-17 21:09:55.906 +01:00] [INF] [33] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "100.103.116.66" closed
[2024-02-17 21:15:06.489 +01:00] [INF] [55] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.16.5" playing "The One Where Ross Is Fine". Stopped at "1438437" ms
[2024-02-17 21:15:13.438 +01:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "xxx". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-02-17 21:15:13.441 +01:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="AndroidTV-libVLC", Path="D:\xxxn.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "mediavideos/61c4ea8f-8b2b-946e-4171-bf41ad371a00/stream.mkv?MediaSourceId=61c4ea8f8b2b946e4171bf41ad371a00&Static=true&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=1&api_key=<token>&Tag=903bbe62e94c6539c1ce1a995c4a6b57"
[2024-02-17 21:15:13.547 +01:00] [INF] [18] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "xxx". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

Can anyone see what the problem was? Thanks.

[TheDreadPirate]

Please post your full logs on sourcebin or pastebin. It is unreadable if you post it here and the max character limit is too low.