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    Jellyfin Forum Support Troubleshooting Networking & Access Jellyfin stops working....

     
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    Jellyfin stops working....

    Jellyfin stops suddenly stops working...
    dicky2208
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    Junior Member

    Posts: 9
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    Joined: 2024 Sep
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    Country:Australia
    #1
    2025-07-08, 11:11 PM
    Hey guys,

    I'm kinda noob hear. First time making a home media server. And I'm loving it because it is easy to use. 

    I think this question has been asked many times already. But I was using the Jellyfin for a couple of months, but it suddenly stops working the next day. When I launch the app from my NAS browser, it shows "can't connect to this site" message. I read about some people mention about the log file. When I read it, the day before was showing some movies I uploaded to it. And the last log file only have 2 lines in it.

    Some forum also mentioned disk space may affect it too. My drive is 95% full, but have nearly 300GB in it...

    Please help guys.
    dicky2208
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    Junior Member

    Posts: 9
    Threads: 2
    Joined: 2024 Sep
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    Country:Australia
    #2
    Yesterday, 01:44 AM
    I have also tried uninstall it, and reinstall Jellyfin on my NAS server, backuped my /data files. But it still won't load the page "This site can't be reach"...

    please help
    dicky2208
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    Junior Member

    Posts: 9
    Threads: 2
    Joined: 2024 Sep
    Reputation: 0
    Country:Australia
    #3
    Yesterday, 02:18 AM
    BTW, this is the final log file, and there are only 2 lines of log ...

    "
    [2025-07-06 01:20:34.414 +00:00] [INF] [106] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Trickplay process unresponsive.
    [2025-07-06 01:23:39.364 +00:00] [INF] [106] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Stopping trickplay extraction.
    "
    dicky2208
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    Junior Member

    Posts: 9
    Threads: 2
    Joined: 2024 Sep
    Reputation: 0
    Country:Australia
    #4
    Yesterday, 02:44 AM
    Nothing works for me...

    tried restart the NAS;
    tried remove all docker/jellyfin files, reinstall it.
    clear browser cache, cookies, etc;
    tried different browser;
    restart PC;
    restart router;

    it just won't load the server anymore, only stuck at ERR_CONNECTION_REFUSED
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