Jellyfin stops working....

[dicky2208]

Hi guys. I'm a total noob in this sort of things. I have just setup a NAS at home and installed the jellyfin as a home media. I have been using it for couple of weeks now, and quite like it. But when I was looking in to remote access, i found tailscale and it seems to be a good thing to try it out. After installing it on both my NAS and phone and set it up, it did not work as I thought it would be. 

It did not occur to me at first, but then it happens. I no longer able to access jellyfin from my phone last night, and i thought it was just my WIFI issue, and went to bed. After came back from work this afternoon, I have confirm that i no longer have access to my Jellyfin on both my PC and phone. At first, it was showing a message "cannot connect to server". Then i went and uninstall Tailscale from my NAS and phone, and unlink everything on the Tailscale account. After that, i went and soft reset my NAS and reinstall Jellyfin, and thought that it would solve the problem.

I'm now stuck at "Add server" page. The automatic server discovery did not pick up any server from the NAS. It was easy when i first install and set things up, which everything just happen on it's own.

HELP!!!!

[TheDreadPirate]

Clear your phone app's cache and your browser cache.

If that isn't working, share your jellyfin server logs via pastebin.

[dicky2208]

I've tried clearing the cache on both browser and the phone app. I even reinstall them.

Btw, what is pastebin? how do i paste the log file in to it?

[Efficient_Good_5784]

I've tried clearing the cache on both browser and the phone app. I even reinstall them.

Btw, what is pastebin? how do i paste the log file in to it?

Pastebin is a text sharing site: https://pastebin.com/

You just paste your text and share the link.

[dicky2208]

I'm not sure I'm doing it right.
https://pastebin.com/d73gFF8w

I read through them, and I don't really see any problem with the logs relating to IP address. Maybe I missed it.

[Hectik]

Hey!

Local:
I would double check your NAS's IP hasn't changed after the reboot. If you haven't set a static IP through your router for your NAS it is very likely this will change on every reboot. Then try to access as usual by going to <local-ip>:8096 on your browser.

Tailscale:
If you still have Tailscale installed on both your NAS and client nodes (Desktop and phone) go to Tailscale admin portal and grab your NAS's Tailscale IP. I'm assuming you haven't further configured tailscale restrictions so every node should have access to all other nodes on all ports. If this is not the case then create an ACL and tag the nodes you want to give access to. Then try to access as usual by going to <tailscale-ip>:8096

Hope this helps!

[TheDreadPirate]

Can you share the contents of /config/config/network.xml? I see this line so I'm wondering if you have some conflicting settings in your network.xml.

Code:

[2024-09-12 08:43:43.032 +00:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Filtered subnets: ["100.113.68.23/32"]

[dicky2208]

https://pastebin.com/tYRstzZe

[TheDreadPirate]

I don't THINK this should prevent you from connecting, but let's temporarily remove your remote IP filter list.

Replace these lines

Code:

<RemoteIPFilter>
      <string>100.113.68.23</string>
  </RemoteIPFilter>

with

Code:

<RemoteIPFilter />

Restart jellyfin after editing network.xml.

[dicky2208]

I didn't work. When i launch Jellyfin, it still says "No servers have been found using automatic server discovery."

Could there be somewhere going wrong with my NAS server?