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    Jellyfin Forum Support Troubleshooting LG Oled buffers/stutters when watching 4k videos

     
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    LG Oled buffers/stutters when watching 4k videos

    Direct streaming to a LG OLED 4k tv buffers/stutters when watching a 4k video
    RyanIV
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    #1
    2023-09-14, 03:53 AM
    Hello,

    I recently installed Jellyfin on my computer and connected it to my LG OLED 4k tv and was able to stream some lower quality shows/movies without much difficulty (I am using direct play with no hardware acceleration). However, I am now trying to watch 4k movies on my tv and it seems to be having a hard time with it. When I have the bit rate at 4k 120mbps, it buffers the most. However, it still buffers even when I have it at 1080p as well. The movie will play for a few seconds, then it will buffer and be frozen for 5~10 secs and then it will resume playing for a few seconds only to keep repeating the process.

    Here is the relevant information regarding my setup:
    Jellyfin version: 10.8.10
    Installation method: Windows installer (Windows 10 64bit)
    Computer CPU: AMD Ryzen 7 3800X 8-Core Processor 
    Computer GPU: AMD Radeon RX 5700 XT
    Client: LG OLED 4k TV (Model number: OLED65C1PUB)

    I have gone ahead and attached the ffmpeg transcode log below.
    I have also attached the regular deubg log file as well.


    If any other information would be helpful please let me know! 
    Thank you!


    Attached Files
    .txt   FFMPEG Logs - Misson Impossible 4k.txt (Size: 26.05 KB / Downloads: 67)
    .txt   Jellyfin Log 4k buffer.txt (Size: 165.27 KB / Downloads: 69)
    bitmap
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    #2
    2023-09-14, 05:28 AM
    Not sure on your specific model (check the specs) but I know the C1 was notorious for having a really garbage network card. The hard-wired port on mine is limited to 100 Mbps. If I were to guess, it's not a Jellyfin issue.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
    RyanIV
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    #3
    2023-09-14, 06:15 AM
    (2023-09-14, 05:28 AM)bitmap Wrote: Not sure on your specific model (check the specs) but I know the C1 was notorious for having a really garbage network card. The hard-wired port on mine is limited to 100 Mbps. If I were to guess, it's not a Jellyfin issue.

    Thanks for the tip!

    I just did a quick speed test on my tv and I got a speed of 23.8Mbps...
    I will try using a USB to Ethernet adapter and see if it that increases the speed and removes the buffering issue. I'll add a follow up comment on this thread in a couple days when the adapter comes in.
    bitmap
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    #4
    2023-09-14, 07:27 AM
    Give Wi-Fi a shot. I had better luck with speed there. I ended up caving and using a Roku Ultra for my remux needs.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
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