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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Recording Playback Issues

     
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    Recording Playback Issues

    marshalleq
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    #1
    2025-04-20, 04:56 AM (This post was last modified: 2025-04-20, 04:58 AM by marshalleq. Edited 1 time in total.)
    Hi all, I'm in the process of checking out Jellyfin to replace Plex.  Everything seems to be largely working, however I've just come into an issue where the test show I recorded cannot be played back in Jellyfin.  I've tried a few different clients and all cannot play it back, however Plex can.

    I've checked and the file has been saved as a .ts file.

    In the logs the error seems to be:

    [out#0/hls @ 0x563438c47500] Cannot map stream #0:0 - unsupported type.
    [out#0/hls @ 0x563438c47500] If you want unsupported types ignored instead of failing, please use the -ignore_unknown option
    If you want them copied, please use -copy_unknown
    Error opening output file /config/cache/transcodes/dfe04e7b70858d15483b4e15656212d9.m3u8.
    Error opening output files: Invalid argument

    As a second on that, the automated Tdarr process I use, also failed to transcode it to HEVC providing the same error.  And this is a difference in that Plex also creates .ts files which transcode fine and also playback fine in Jellyfin.

    One thing it could be that I'm about to try, is I do have hardware encoding checked.  Hardware decoding is working well, but perhaps encoding is causing it.

    I have attached the log below (note this is the decode log, not the encode log - I have been unable to find the encode log for this particular episode, though I did find one for another).

    Any ideas?  I couldn't find anyone else with this same issue when searching, so perhaps it's me.

    Also, my GPU is an Nvidia P2000.

    Thanks.


    Attached Files
    .txt   log.txt (Size: 12.53 KB / Downloads: 32)
    TheDreadPirate
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    Community Moderator

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    #2
    2025-04-20, 10:21 PM
    Seems that Tdarr is the problem. There are four streams, the first two are unknown/unidentifiable with the 3rd and 4th being H264 video and AAC audio. Jellyfin, for some reason, is selecting the first unknown stream instead of the 3rd H264 stream.
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