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    Jellyfin Forum Support Troubleshooting LG TV Wont Play Video

     
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    LG TV Wont Play Video

    nhartman49
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    #1
    2024-05-31, 04:54 AM
    I have just set up my Jellyfin server on my windows 11 computer, and I was running a test to see how everything works prior to building a server.  My HD has 8TB so plenty of space to rip 1 BR.  So I set everything up, and I am able to easily playback the video on my PC.  The video has been moved over to my Jellyfin server.  I have the successfully downloaded the Jellyfin app on the my LG TV through the appstore and have logged in and have access to view my movie.  When I click to run it, it opens and just doesn't play (see image below).  I can advance within the movie and the video is there just not playing, sorta like its stuck on pause.  Attached is an image of the TV and my log files.  If anyone can help I would greatly appreciate it.  Any help anyone can provide would be greatly appreciated.

    Unable to attach my FFMPEG Log File.  Any suggestions would be appreciated.  

       
    bitmap
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    #2
    2024-05-31, 05:11 AM
    Without Jellyfin or ffmpeg logs (you can zip them and add them as an attachment here or, preferably share them via a pastebin site) there's not much anybody can do. It would just be taking shots in the dark. Could be codec issue, could be config issue (e.g., hardware acceleration setup incorrectly, transcoding disabled as user), or it could be a network problem (such as insufficient bandwidth over wifi). Even if the LG is hard-wired, I don't believe the ethernet hardware will handle a high-bitrate remux depending on the model. For instance the LG-C1 has a GARBAGE ethernet setup that caps out extremely quickly -- I bought an external adapter.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

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    nhartman49
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    #3
    2024-05-31, 05:28 PM
    Thank you so much for the reply.  Used pastebin as you instructed and have been able to download and attach my FFMPEG file.  As stated before I am only doing this as a test and used a completed different movie "Pope's Exorcist" this time.  

    Jellyfin 10.9.3|Windows 11|8TB HD|AMD Ryzen 5 5600X 6-Core Processor


    Attached Files
    .txt   1QbQRpn8.txt (Size: 73.08 KB / Downloads: 74)
    TheDreadPirate
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    #4
    2024-05-31, 10:24 PM (This post was last modified: 2024-05-31, 10:24 PM by TheDreadPirate.)
    Can you submit a github issue here?

    https://github.com/jellyfin/jellyfin-webos/issues
    Jellyfin 10.10.7 (Docker)
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