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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Library scan keeps failing

     
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    Library scan keeps failing

    mattmattn
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    Junior Member

    Posts: 1
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    Country:Canada
    #1
    2023-09-11, 10:20 PM (This post was last modified: 2023-09-11, 11:05 PM by mattmattn. Edited 1 time in total.)
    Hey all, I'm having issues with scanning remotely mounted libraries. The logs show the following right as the job fails:

    Code:
    [2023-09-12 00:05:24.620 +02:00] [ERR] Error
    System.NullReferenceException: Object reference not set to an instance of an object.
      at MediaBrowser.Providers.Manager.ProviderManager.SaveImage(BaseItem item, String url, ImageType type, Nullable`1 imageIndex, CancellationToken cancellationToken)
      at Emby.Server.Implementations.Library.LibraryManager.ConvertImageToLocal(BaseItem item, ItemImageInfo image, Int32 imageIndex)
      at Emby.Server.Implementations.Library.LibraryManager.UpdateImagesAsync(BaseItem item, Boolean forceUpdate)
      at Emby.Server.Implementations.Library.LibraryManager.RunMetadataSavers(BaseItem item, ItemUpdateType updateReason)
      at Emby.Server.Implementations.Library.LibraryManager.SavePeopleMetadataAsync(IEnumerable`1 people, CancellationToken cancellationToken)
      at Emby.Server.Implementations.Library.LibraryManager.UpdatePeopleAsync(BaseItem item, List`1 people, CancellationToken cancellationToken)
      at MediaBrowser.Providers.Manager.MetadataService`2.SaveItemAsync(MetadataResult`1 result, ItemUpdateType reason, CancellationToken cancellationToken)
      at MediaBrowser.Providers.Manager.MetadataService`2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.BaseItem.RefreshMetadata(MetadataRefreshOptions options, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.Folder.<>c__DisplayClass68_0.<<RefreshChildMetadata>b__0>d.MoveNext()--- End of stack trace from previous location ---
      at MediaBrowser.Providers.Manager.ProviderManager.RunMetadataRefresh(Func`1 action, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.Folder.RefreshChildMetadata(BaseItem child, MetadataRefreshOptions refreshOptions, Boolean recursive, IProgress`1 progress, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.Folder.<>c__DisplayClass70_0`1.<<RunTasks>b__1>d.MoveNext()
    --- End of stack trace from previous location ---
      at MediaBrowser.Controller.Entities.Folder.RunTasks[T](Func`3 task, IList`1 children, IProgress`1 progress, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.Folder.RefreshChildMetadata(BaseItem child, MetadataRefreshOptions refreshOptions, Boolean recursive, IProgress`1 progress, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.Folder.<>c__DisplayClass70_0`1.<<RunTasks>b__1>d.MoveNext()
    --- End of stack trace from previous location ---
      at MediaBrowser.Controller.Entities.Folder.RunTasks[T](Func`3 task, IList`1 children, IProgress`1 progress, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.Folder.ValidateChildrenInternal2(IProgress`1 progress, Boolean recursive, Boolean refreshChildMetadata, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.Folder.ValidateChildrenInternal(IProgress`1 progress, Boolean recursive, Boolean refreshChildMetadata, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService, CancellationToken cancellationToken)
      at MediaBrowser.Controller.Entities.AggregateFolder.ValidateChildrenInternal(IProgress`1 progress, Boolean recursive, Boolean refreshChildMetadata, MetadataRefreshOptions refreshOptions, IDirectoryService directoryService, CancellationToken cancellationToken)
      at Emby.Server.Implementations.Library.LibraryManager.PerformLibraryValidation(IProgress`1 progress, CancellationToken cancellationToken)
      at Emby.Server.Implementations.Library.LibraryManager.ValidateMediaLibraryInternal(IProgress`1 progress, CancellationToken cancellationToken)
      at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
    [2023-09-12 00:05:24.625 +02:00] [INF] "Scan Media Library" Failed after 2 minute(s) and 59 seconds

    The system is Ubuntu 20.04.6 LTS, with an Intel i7-7700 CPU and 64GB RAM. Jellyfin version is 10.8.10. System load is normal, plenty of disk space (NVMe) and health is OK. The remote storage is a Ceph cluster and is pretty snappy. Has anyone seen this kind of thing before?
    Reluctant1373
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    Junior Member

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    #2
    2023-10-29, 11:54 AM
    Same issue here, except it's not on network storage.
    Did you find a solution to this Problem?
    Reluctant1373
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    Junior Member

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    Joined: 2023 Oct
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    #3
    2023-10-29, 12:21 PM
    Actually might have fixed it myself, for me the problem seems to have been, that i deleted collections from Metadata Manager.
    After adding a collection all the old Collections were still there, so after i deleted each of them individually (don't use them anymore) Library Scan are working again.
    I don't know how or if it wasn't related and just luck but that worked for me.
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