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    Jellyfin Forum Support General Questions Local host won't load? White screen

     
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    Local host won't load? White screen

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    Junior Member

    Posts: 1
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    Joined: 2025 Aug
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    Country:United States
    #1
    2025-08-07, 04:32 AM
    I just started using jellyfin and I thought I successfully installed it and even uploaded one episode into my library. I tried to add the plugin ErsatzTV but when I tried to open jellyfin I only get a white screen and it never loads. I believe its not connecting to the local host but I'm not sure what's wrong. I deleted jellyfin and the tray and redownloaded it but it still doesn't work. I tried looking around on the forum but I haven't found a thread of someone talking about this issue. Any help will be appreciated.

    I think I caused the problem when creating a base url. I was trying to connect ErsatzTV to my jellyfin server and I didn't know what my server address was. The guide online directed me to the base url and when I tried to make a custom one, that's when the white screen started happening. Did I completely mess up or is there a way for me to restart?
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    Posts: 969
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    #2
    9 hours ago
    You can always restart. When you remove Jellyfin, some config files remain that would probably screw up a new install. Uninstall Jellyfin, then find the files based on this location guide: https://jellyfin.org/docs/general/admini...rver-paths

    Delete those files, then reinstall. You should be good to go.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

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