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    Jellyfin Forum Support General Questions Media hangs/pauses during playback to load?

     
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    Media hangs/pauses during playback to load?

    greenman
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    #1
    2024-10-15, 01:14 PM
    I'm running Jellyfin from the latest Dockerhub image on a Synology DS920+ NAS. On the client side I'm using Infuse on an AppleTV connected to my tv. The server is connected to my router via ethernet, and the AppleTV is connected to the router by wifi at close range with a strong signal.

    Last night was the first time I've tried this setup to watch a movie, and it did not go quite as expected. The movie would occasionally hang during playback, with a spinning icon in the middle of the screen that suggested it was loading/buffering the content. This would last for several minutes before playback would resume. What are the most likely explanations for this behavior and how can they be solved?
    TheDreadPirate
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    #2
    2024-10-15, 04:19 PM
    Can you share your server log via pastebin? It sounds like it is transcoding, but hardware acceleration hasn't been setup.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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