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    Jellyfin Forum Support Troubleshooting Getting HW Transcoding running

     
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    Getting HW Transcoding running

    Tesla P4 GPU
    Handling6959
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    #1
    2024-02-06, 04:17 PM (This post was last modified: 2024-02-06, 04:25 PM by Handling6959. Edited 2 times in total.)
    Hello everybody,

    I'm currently trying to get my completely redesigned homelab setup up and running.

    For this I use an HPE DL380 Gen9 with two powerful Xeon E5-2690 v4 CPUs.

    Sure, this HW would be powerful enough to do the transcoding on the CPU, but I also got an Nvidia Tesla P4 GPU.

    I use a Proxmox Hypervisor and the Jellyfin Server VM runs on Windows Server 2022 with 16 threads and 32GB RAM.
    The GPU is correctly recognized in Windows Device Manager with the latest official drivers from Nvidia.
    Driver Version: 31.0.15.3815

    Now I thought, I'm ready to activate HW transcoding. In Jellyfin I have activated the "Nvidia NVENC" hardware decoding.
    Unfortunately, I don't notice any difference when playing a wide variety of videos. The CPU load increases up to 80% for 4k and the transcoded files are correctly created in the corresponding temporary folder. But I assume that the Nvidia Tesla P4 GPU is not used and everything looks behaves exactly the same with HW transcoding deactivated.

    1. How can I debug the situation in more detail? Is my GPU HW and driver compatible? In the taskmanager I don't see the performance graph for the GPU but on the other hand the device manager looks fine.

    2. Maybe the WS 2022 OS makes problems in combination with GPU support? Shall I switch to a Win10 VM?

    3. Does GPU transcoding even make sense in my setup or should I just stick with CPU transcoding? There would be enough computing power.

    Thanks!
    TheDreadPirate
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    #2
    2024-02-06, 05:50 PM
    You would need to share your ffmpeg log with us.

    C:\ProgramData\Jellyfin\Server\log
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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