Metadata Issue (Anime)

[Konsi]

Hello, 

First of all I want to thank the Programmers of Jellyfin, I love it. 

I am having atm the issue with my Animes that the Metadata is not loading correctly or not detecting at all. I tried many names, many format but nothing works and now I am out of ideas what the issue can be. 

I have all Plugins installed for Anime, AniDB,Anilist etc... and all enabled and listed on the top of the anime catagory still no result. 

My Animes are structed like this : H:\My Drive\Anime\Dead Mount Death Play\Season 1.... On all my other Movies/Series EVEN Arabic Series and Demon Slayer, Tokyo Revengers & Tower of God it works great the metadata, for the rest it does not. 

Im hoping for a fix. 
Thanks in Advanced.

[TheDreadPirate]

Can you share your jellyfin logs via privatebin.net?

And which directory is the library root? H:\My Drive\Anime ?

Also, for the record, I've found that the Anime centric metadata providers aren't that great as the primary metadata providers. IMO, TMDB should be the primary provider (needs to be enabled and at the top of the list). But the anime centric providers are fine for images.

[thunderb0lt]

I’ve noticed some inconsistencies with anime-specific providers, so I’ll try setting TMDB as the primary metadata source and keeping the anime providers for images.

[Konsi]

Can you share your jellyfin logs via privatebin.net?

And which directory is the library root?  H:\My Drive\Anime  ?

Also, for the record, I've found that the Anime centric metadata providers aren't that great as the primary metadata providers.  IMO, TMDB should be the primary provider (needs to be enabled and at the top of the list).  But the anime centric providers are fine for images.

https://privatebin.net/?0f3bc760857b18e7#9sFxxNTufSztJv3LC75saV3wjYPRWZ2uwixcaFPueaVW

Not sure what u mean with library root directory. But I think its going be my GDrive or the DigitalOcean Server where I am hosting Jellyfin on it.

[TheDreadPirate]

Wait. You used Windows paths in your opening, but the logs are for Linux?

Anyway, Jellyfin can't read the storage.

Code:

[2025-04-01 20:15:44.461 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/media/gdrive/Arabic Movies" is inaccessible or empty, skipping
[2025-04-01 20:15:44.749 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/config/data/playlists" is inaccessible or empty, skipping
[2025-04-01 20:15:44.769 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/media/gdrive/Arabic Movies" is inaccessible or empty, skipping
[2025-04-01 20:15:44.783 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/config/data/playlists" is inaccessible or empty, skipping

What are you using to mount your Google Drive? Rclone?

[Konsi]

Wait.  You used Windows paths in your opening, but the logs are for Linux?

Anyway, Jellyfin can't read the storage.

Code:

[2025-04-01 20:15:44.461 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/media/gdrive/Arabic Movies" is inaccessible or empty, skipping
[2025-04-01 20:15:44.749 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/config/data/playlists" is inaccessible or empty, skipping
[2025-04-01 20:15:44.769 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/media/gdrive/Arabic Movies" is inaccessible or empty, skipping
[2025-04-01 20:15:44.783 +00:00] [WRN] [33] MediaBrowser.Controller.Entities.BaseItem: Library folder "/config/data/playlists" is inaccessible or empty, skipping

What are you using to mount your Google Drive?  Rclone?

The Logs are for Linux because my Jellyfin is hosted on a Linux Server probably. 

The Logs u are showing me is not because it cant read the storage, its because the Folder "Arabic Movies" is indeed empty, I have not uploaded yet anything on it. But on all other Storage it works fine and reads fine, im currently uploading the whole "Friends" Serie and I can already see it read the metadata right for Friends and working great. 

I made it since a while not sure how I did it but I think yes I mounted my GDrive using Rclone.

[Konsi]

I manually fixed the issue by manually inserting .nfo to the series folders...

However you guys need to learn/understand the product u are Moderating or let other with experienced to answer to "issue threads".

I have nothing personal to you @TheDreadPirate, but I write here I am having issue with the "Animes" in the "Anime Folder" and u tell me it cant access the Storage and show me logs about "Arabic Movies" ? and it had access it just has no content yet.

The other thing being confused that the logs are for Linux even tho I mentioned page before that my Jellyfin is running on a Server??

These things makes me feel u got no idea about the product or what u saying.

[TheDreadPirate]

Windows can be servers.  You did not mention what OS your server ran in the opening post.  But you did provide a Windows path.  So I assumed your server was also Windows.  I only know the information you provide.

Regarding the specific anime you're having issues with, there is no mention of it in the log implying that either Jellyfin doesn't have access to it, or it was added but was misidentified, or there is some sort of directory caching latency.  My understanding is that rclone and other cloud storage mounting software do not immediately update the contents of your cloud storage.  But I am not familiar with the the how all that works.

For the record, I know Jellyfin very well.  And I know Linux very well.  But I don't know YOUR system.  YOU know YOUR system and how you've configured it and how you've configured Jellyfin.  I only know what you've told me.

If I don't know the exact answer, I try to at least guide you in the right direction and maybe we can both learn something.  But that requires that you be upfront with information.

If you're willing to lose the attitude and be civil, we can keep trying to figure this out.  I don't have to help you.  We're all volunteers spending our free time to help out.  No one gets paid here.  I help you because I want to help you.

But not if you keep up this attitude.

[Konsi]

Windows can be servers.  You did not mention what OS your server ran in the opening post.  But you did provide a Windows path.  So I assumed your server was also Windows.  I only know the information you provide.

Regarding the specific anime you're having issues with, there is no mention of it in the log implying that either Jellyfin doesn't have access to it, or it was added but was misidentified, or there is some sort of directory caching latency.  My understanding is that rclone and other cloud storage mounting software do not immediately update the contents of your cloud storage.  But I am not familiar with the the how all that works.

For the record, I know Jellyfin very well.  And I know Linux very well.  But I don't know YOUR system.  YOU know YOUR system and how you've configured it and how you've configured Jellyfin.  I only know what you've told me.

If I don't know the exact answer, I try to at least guide you in the right direction and maybe we can both learn something.  But that requires that you be upfront with information.

If you're willing to lose the attitude and be civil, we can keep trying to figure this out.  I don't have to help you.  We're all volunteers spending our free time to help out.  No one gets paid here.  I help you because I want to help you.

But not if you keep up this attitude.

I think u misunderstood something here. I am not trying give u "attitude", it was more likely a friendly advice. This advice I gave u because I was/am not convinced that u understand the Application u are Supporting for, which is fine u can learn etc... but dont give users confusing solution, this aint the first post u write something which I go ?huh?. 

For my case :

1. I wrote on first post that my Jellyfin is running on a DigitalOcean Server, if u would have spend 2min of ur time and googled what is DigitalOcean u would see, u cant run a Windows OS Server, they offer only Linux/Ubuntn...etc... 

2. I told u in details whats my issue in very simple terms. Anime Metadata not loading. I gave u the log and then u reply with "Jellyfin cant read the Storage" and the log was about Arabic Movies ??? What does that have todo anything with my issue with the Anime?

And I shall believe u know what u talking about? 
That is what I was trying to tell u, If u dont know, leave it better, its no shame. As said I got nothing against u nor trying to beef with u lol. 

However I dont need assist anymore, I ran the log to "Claude" it found something i forgot what line it was and too sleepy to look at it but the issue is with the Plugins, the "current" solution for other if they have the issue too, just ask Chatgpt or Claude or whatever AI u using to create u a .nfo (or create urself aint that hard) of the Anime and save it in the folder with the episodes and save the .nfo with the name "tvshow.nfo" not name of the anime else it will not detected for some reason.

[TheDreadPirate]

You did not mention DigitalOcean or Linux in your FIRST post. Only in the second post with the privatebin link. Your first post included a Windows path so how am I supposed to know something you have not stated at that point (the FIRST post).

And your logs did not give me any indication that it could read the anime you were having issues with. Honestly, no indication of failure or success. So hard to say.

Yes, I mentioned the Arabic movies lines as an indicator of a possible issue with the limited information available.

My solutions/suggestions/thoughts for a path forward are only as good as the information provided. Troubleshooting is a process of elimination. With limited information, that is often not possible on the first pass. And Jellyfin often just doesn't log some activities or it is hard to tie a log entry to a particular problem. But we keep digging and keep eliminating possibilities until we are left with one.

In my opinion, not responding to a post asking for help to a question I don't know the EXACT answer to is not the better option. Users will feel unheard or ignored.

For the record, the fact that manually adding an NFO resolved the issue tells me that the show was added to your library under a different show name (misidentified). But, again, this is a hypothesis based on the information available.