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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Missing collections

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    Missing collections

    Rebuilt server - Number of collections shrunk massively.
    Andyroo
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    #11
    2025-01-25, 10:28 PM
    The original data was on the drive that would not boot and that was reformatted so the Docker files is effectively a new install with only the media files remaining from the old install and these are on totally separate drives / mount points.

    I have TMDb 10.10.3.0 installed and active - it has a value of 10 for the max cast members.
    TheDreadPirate
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    #12
    2025-01-26, 05:44 PM
    TMDB has a separate "Boxset" plugin. That plugin is more robust when collection images.

    The TMDB Boxset plugin is in the official plugin catalog.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Andyroo
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    #13
    2025-01-27, 02:28 AM
    Got that at v11.0.0.0

    Also have Studio Images 10.10.3.0 installed.

    Could it be a clash? Happy to pull out any and try as I am reasonably free in the next week (for a change).
    TheDreadPirate
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    #14
    2025-01-27, 04:06 AM (This post was last modified: 2025-01-27, 04:06 AM by TheDreadPirate.)
    If you installed the boxset plugin after the collections were already created, you may have to select "find missing metadata" when rescanning the collections library.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Andyroo
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    #15
    2025-01-27, 08:16 PM (This post was last modified: 2025-01-27, 08:38 PM by Andyroo. Edited 1 time in total.)
    But not all movies are in collections and movies in and not in collections are impacted.

    I'll gave it a try though as I've nothing to loose - no go I'm afraid pictures still missing.

    I also cannot remove some of the plug-ins as they are not in the catalogue at https://lon1.mirror.jellyfin.org/files/p...ifest.json

    (repo.jellyfin.org/files/plugin/manifest.json redirects to the above)

    Oddly, once the persons directory is manually created (or by selecting that person and replacing the image) their image is kept / refreshed and not lost again even though they where not found the first time through...

    Given I've got over 500 films I wonder if it's a race condition somewhere?

    I'm still seeing:
    [20:20:05] [ERR] [68] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /Items/6e0cd9af5586340edf76842f8afdb5be/Images/Primary.

    All over but cannot see any films with missing primary images tbh so not sure if this is a valid error report or tied into my people issue...
    TheDreadPirate
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    #16
    2025-01-27, 08:40 PM
    My bad. I was focusing too much on the collections issue.

    Can you clarify the part about the file names having the identifier. Are these movies in their own folders? Or are all your movies in the movie root directory? /media/Movies and /media2/Movies.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Andyroo
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    #17
    2025-01-27, 08:41 PM
    Just checked and https://raw.githubusercontent.com/jellyf...er/studios is returning a 404 - this URL is from the Studio Images plugin that I cannot remove.

    Wonder if that's the logged error?
    Andyroo
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    #18
    2025-01-28, 12:31 AM
    No problems - I get mixed up as well but grateful for any help.

    Each movie is in its own directory:
    ls -l /mnt/lower/Media/Movies/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/11/13 Wed 20:44:54 10000 BC [tmdbid-7840]/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/11/24 Sun 21:10:36 13 going on 30 [tmdbid-10096]/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/11/28 Thu 18:12:13 2001 A Space Odyssey [tmdbid-62]/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/10/22 Tue 15:02:25 2012 [tmdbid-14161]/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/11/24 Sun 17:57:41 50 First Dates [tmdbid-1824]/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/10/22 Tue 13:40:35 Alice in Wonderland [tmdbid-12155]/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/11/29 Fri 17:26:04 Aliens vs Predator Requiem [tmdbid-440]/
    drwxrwxrwx 2 andrew jellyfin 4096 2024/11/29 Fri 18:38:39 Aliens vs Predator [tmdbid-395]/
    (etc etc)

    The files are named the same as the directory in most cases (early ones where not and may just be the DVD file name or the film name) eg:
    ls -l /mnt/lower/Media/Movies/10000\ BC\ \[tmdbid-7840\]/
    -rwxrw-rw- 1 andrew jellyfin 4097217826 2024/11/13 Wed 20:22:09 10000 BC [tmdbid-7840].mkv

    ls -l /mnt/lower/Media/Movies/13\ going\ on\ 30\ \[tmdbid-10096\]/
    -rwxrw-rw- 1 andrew jellyfin 3975429959 2024/11/24 Sun 20:56:57 13 going on 30 [tmdbid-10096].mkv

    The Docker compose file maps these external directories to the required locations:
    - type: bind
    source: /mnt/middle/Media/
    target: /media
    read_only: false
    - type: bind
    source: /mnt/lower/Media/
    target: /media2
    read_only: false
    Andyroo
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    #19
    2025-01-28, 12:43 AM
    I've found this issue https://github.com/jellyfin/jellyfin/issues/8288 that I need to read tomorrow as my mind is not up to it at the mo - a quick glance seems to say it is a similar issue.
    TheDreadPirate
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    #20
    2025-01-28, 03:59 PM
    Can you try switching your bind mounts to simple volume mounts? I've seen bind mounts cause weird, unexplainable issues before.

    Code:
    - /mnt/middle/Media:/media
    - /mnt/lower/Media:/media2
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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