SOLVED: Poster Image Metadata not Available for SOME Movies

[Jeremy Bjerke]

I am having issues with Jellyfin capturing the movie poster for some (maybe 5%) of the media. 

   

Metadata Downloaders:
TheMovieDb
TheTVDB
AniDB
The Open Movie Database

   

I've tried other orders for the downloaders, but I do not like the default posters from The Open Movie Database, so that is at the bottom. 

The main concern I see is that the movies are being identified correctly (except for 1 or 2) and the metadata is correct. Only the poster is not being downloaded. 

I use the standard format for all the folder and file names: movie_name (year) [imdbid-id] 

I have also tried scanning the library and replacing all existing metadata, but that still does not work for the affected media. 

Any suggestions on how to solve this WITHOUT manually updating each movie (as I do not want to fix these same movies again in the future)? 

Thanks!

[TheDreadPirate]

Can you switch out the IMDB ID for a TMDB ID?

And can you provide actual examples for the movies that aren't being identified? Preferably the full path. Including which folder is the "library root".

[Jeremy Bjerke]

Can you switch out the IMDB ID for a TMDB ID?

Thanks for the suggestion. So far, the movies that I changed from IMDBID to TMDBID are working now.
Example:
Harry Potter and the Sorcerer's Stone (2001) [tmdbid-671]

Do you use TheMovieDB for all files? Does it tend to be more reliable?
Either way, I will switch to using that for now and see if it helps with future media.

If still needed, here are some example media and paths. Movies library root is "/Media/Movies"

Using IMDBID:
John Wick
"\\TRUENAS\Media\Movies\John Wick (2014) [imdbid-tt2911666]\John Wick (2014) [imdbid-tt2911666].mkv"

Using TMDBID:
Fury (2014)
"\\TRUENAS\Media\Movies\Fury (2014) [tmdbid-228150]\Fury (2014) [tmdbid-228150].mkv"

I do have ONE movie that is not being identified correctly. I assume all the movie databases show Despicable Me 4 first, even when searching for Despicable Me.
Movie is being identified as Despicable Me 4 instead of Despicable Me (2010).

"\\TRUENAS\Media\Movies\Despicable Me (2010) [tmdbid-20352]\Despicable Me (2010) [tmdbid-20352].mkv"
And I tried with this as well:
"\\TRUENAS\Media\Movies\Despicable Me (2010) [tmdbid-20352-despicable-me]\Despicable Me (2010) [tmdbid-20352-despicable-me].mkv"

Any suggestions on this one?

Thanks again for the help!

[TheDreadPirate]

Jellyfin does not technically use IMDB. If you provide an IMDB ID, it will rely on TMDB and OMDB to translate to one of their IDs. Sometimes it does, some times it doesn't. I've never bothered to figure out why so I just switched to TMDB IDs for all folders.

You don't actually need to, nor should you, put the TMDB ID in the file name. Just the folder name. Except if you are trying to do "versions" of a movie.

Code:

Despicable Me (2010) [tmdbid-20352]/
└── Despicable Me.mkv

This worked correctly for me.

[Jeremy Bjerke]

Thanks for the details!
I'll use TMDB moving forward.

Still not working for that specific movie. I guess it doesn't like me. I will keep playing with that one.

Thanks again!

[TheDreadPirate]

Try removing the folder from your library, scan to remove it from the database, then re-add it. Sometimes metadata becomes "sticky" and just won't change.