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    Jellyfin Forum Support Troubleshooting imvdb broken?

     
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    imvdb broken?

    imvdb issues
    flymetothemoon
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    Junior Member

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    Country:France
    #1
    2023-07-11, 07:20 PM
    Hey, cool new forum!

    I've been using Jellyfin for some weeks now and I am abale to fully transition from plex to Jellyfin which feels like breath of fresh air!

    However, I am having issues with imvdb. I can't seem to open the website, gives errors constantly, when I try to open it in a new browser on a new device it opens though BUT when I try to make a new app to get an API key I start getting the same errors again 502, 501, 500, 504, Bad gateway etc. 

    Anyone having this problem too? I can't setup the imvdb plugin without the api key and I can't get it...
    Topomov
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    #2
    2023-07-11, 10:29 PM
    Not 100% sure but I possibly have similar issues?

    Used to work perfectly well until a day or two ago. When I try to identify something, the first request (to list the possibilities) would take quite some time and the second request (once you choose one option) would fail.

    Quote:[ERR] [44] MediaBrowser.Providers.Manager.ProviderManager: Provider The Open Movie Database failed to retrieve search results   
    System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.

    ...

    [WRN] [44] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from http://xxx.xxx.xxx.xxx:xxx/Items/RemoteSearch
    /Series to xxx.xxx.xxx.xxx in 0:03:20.xxxxx with Status Code 200

    ...

    [INF] [27] Jellyfin.Api.Controllers.ItemLookupController: Setting provider id's to item xxx

    ...

    [ERR] [25] Jellyfin.Server.Middleware.ExceptionMiddleware: Error processing request: The request was canceled due to the configur
    ed HttpClient.Timeout of 100 seconds elapsing. URL POST /Items/RemoteSearch/Apply/xxx. 
    TheDreadPirate
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    Posts: 15,374
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    #3
    2023-07-12, 12:35 AM (This post was last modified: 2023-07-12, 12:36 AM by TheDreadPirate. Edited 1 time in total.)
    How is the server connected to the Internet? Are there any VPNs involved?

    And details about the server. OS, hardware specs, etc.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Topomov
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    #4
    2023-07-12, 07:38 AM (This post was last modified: 2023-07-12, 07:39 AM by Topomov. Edited 1 time in total.)
    Personally no VPN involved. I run Jellyfin in a nas, through Docker. The container has internet access (as I'm able to do a curl from within the container and also more or less consistently identify a new show but unable to finish the process).
    flymetothemoon
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    #5
    2023-07-12, 08:52 AM
    Are they blacklisting something on our part? Browser, hardware, ip?
    Topomov
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    #6
    2023-07-12, 10:42 PM
    Well fun fact, I changed my IP address through my ISP and all is working normally again...
    flymetothemoon
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    #7
    2023-07-16, 05:19 PM
    So I tried logging into the website now and it works and it shows that I have generated 2 API keys. Something must be slow with their servers or they are detecting too many requests I don't know
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