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    Jellyfin Forum Support Troubleshooting [Newbie] N100 + TrueNAS Hardware Encoding problem

     
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    [Newbie] N100 + TrueNAS Hardware Encoding problem

    FlyYF
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    #1
    2025-01-02, 01:23 AM (This post was last modified: 2025-01-02, 01:24 AM by FlyYF. Edited 1 time in total.)
    Hello everyone,
    I have a problem basically similar to that forum post (which has been aborted, user not being here).

    Basically, I own a new TrueNAS Scale 24.10 server (on an Intel N100 board. The N100 is supposed to have an iGPU that is supposed to transcode even AV1).

    I noticed that some HDR videos were running slowly, while troubleshooting, I assumed it was due to the fact that TrueNAS/Jellyfin is not using the IGPU and hardware acceleration properly to transcode.

    I then, went back to my Jellyfin installation, toggling that box here    

    Then, I've been setting up my jellyfin that way    

    I assume that my set up is not finished (I don't know how to fill "QSV Device" for example).
    Please be kind as i'm quite newbie both on Jellyfin and on TrueNAS
    1) Am I assuming right ?
    2) Could you explain me what I did wrong ?
    3) If there's any driver to install, could you explain me gently how to do considering i'm totally newbie and I spent 4 days trying to make that NAS work ?

    Please find my ffmpeg logs here: pastebin.com/5AtxRPDJ
    TheDreadPirate
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    #2
    2025-01-02, 02:03 PM
    The N100 supports AV1 DECODING only. It does NOT support AV1 ENCODING.

    But your error message indicates that the encoder just isn't available in the container.

    In the container settings, are there any additional device settings? IIRC, there used to be a drop down to select which GPU to passthrough instead of just the check box.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FlyYF
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    #3
    2025-01-02, 02:40 PM
    (2025-01-02, 02:03 PM)TheDreadPirate Wrote: The N100 supports AV1 DECODING only.  It does NOT support AV1 ENCODING.

    But your error message indicates that the encoder just isn't available in the container.

    In the container settings, are there any additional device settings?  IIRC, there used to be a drop down to select which GPU to passthrough instead of just the check box.

    I don't have any dropdown menu nope.
    TheDreadPirate
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    #4
    2025-01-02, 03:04 PM
    Can you share screenshots of every section of the TrueNAS UI for the container config?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    FlyYF
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    #5
    2025-01-02, 04:14 PM
    (2025-01-02, 03:04 PM)TheDreadPirate Wrote: Can you share screenshots of every section of the TrueNAS UI for the container config?

    I'm reinstalling it from scratch to be able to know what i'm doing, then I do that. Thanks.
    FlyYF
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    #6
    2025-01-03, 01:33 AM (This post was last modified: 2025-01-03, 01:36 AM by FlyYF. Edited 1 time in total.)
    (2025-01-02, 03:04 PM)TheDreadPirate Wrote: Can you share screenshots of every section of the TrueNAS UI for the container config?

    Alright, now I can't even install it anymore.

    Here is a description of the full problem in the TrueNAS forum. https://forums.truenas.com/t/after-unins...more/29594

    I'm starting to think of quitting and selling all parts of that damn NAS.
    TheDreadPirate
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    #7
    2025-01-03, 03:20 PM (This post was last modified: 2025-01-03, 03:20 PM by TheDreadPirate.)
    You could also try switching to a plain Linux distro (Ubuntu, is my recommendation) and install Jellyfin directly on Linux. So you don't have to deal with all the TrueNAS UI non-sense.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    1
    FlyYF
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    #8
    2025-01-03, 08:26 PM
    (2025-01-03, 03:20 PM)TheDreadPirate Wrote: You could also try switching to a plain Linux distro (Ubuntu, is my recommendation) and install Jellyfin directly on Linux.  So you don't have to deal with all the TrueNAS UI non-sense.

    Yes but I need the NAS part to storage data tho. Had to run some commands for jellyfin's container

    Anyway, the problem is done, as you thought, that was a permission problem. Now the container is running and using the iGPU.
    Can say I'm really satisfied of N100's performances.
    TheDreadPirate
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    Posts: 15,375
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    Reputation: 460
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    #9
    2025-01-03, 08:46 PM
    Over all performance? Or transcoding?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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