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    Jellyfin Forum Support Troubleshooting NO Access to NAS files on Server

     
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    NO Access to NAS files on Server

    NAS Files not showing on Server
    EddiePendergrass
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    Joined: 2025 Apr
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    #1
    2025-05-30, 02:27 PM
    Hey everyone! 

    Sorry to bother you with a question that I know has been asked before. I’m trying to run my Jellyfin server through Docker, but I keep hitting a problem. When I set the path for my media folders, the server can see the folders but can’t access the actual files inside them. 
     
    I’m running Docker on a Windows PC, and my media files are stored on a Synology NAS. I managed to get this working once before on my mini PC with Ubuntu, but now that I have a new PC running Windows, I’m facing the same issue again and not really sure what to do. 
     
    Does anyone know what steps I should take to fix this? Please keep it simple if you can—I’m pretty new to this stuff and honestly don’t have much experience with these setups.


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    bitmap
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    Posts: 857
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    #2
    2025-05-30, 05:13 PM
    If you exec into the docker container, can you see the files? If not, check what permissions the host has to the files. Windows adds the complexity of ACLs and running Docker on Windows, whether through WSL or Desktop is a nightmare of caveats.

    Try:
    Code:
    docker exec -it jellyfin /bin/bash

    Then you can navigate to where you expect the files to live. If you can't get there or can't see the files, check permissions.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

    [Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]
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