No music showing up in jellyfin

[duncan]

Basics:
Jellyfin 10.10.7-25
Community package running on Synology DS220+ DSM 7.7.2 https://synocommunity.com/package/jellyfin

I'm failing completely to get my music collection to work on Jellyfin. Works great for movies and shows.

Here's what I've checked
- The library is enabled
- The path to my music collection is /volume1/musicjf and my path to movies is /volume1/Movies Movies works, musicjf does not
- Here's a path to a track: /musicjf/Buena Vista Social Club/Buena Vista Social Club/9 - Candela.ogg
- Here's the metadata for this file, I'm pretty sure it all came from MusicBrainz years ago:
   

All these settings have been in place for several days, and I've only put three albums in the collection for now. So I assume the server has finished preparing itself. All I get in 'My Media' is the blue box with a musical note. There's no music inside, just some play buttons and "0-0 of 0"

I'd love some help working out what I'm doing wrong.

[TheDreadPirate]

Can you initiate a library scan for the music library and then share your full jellyfin log via privatebin.net?

Can you open a bash shell into the jellyfin container and then share the output of ffprobe on one of your music files?

[duncan]

Cool, thanks. I'll get onto that during the week. I have Jellyfin installed as a package on my synology NAS (not in a container) so it'll take me a while to work out how to get logs.

... if you have some tips on how to find the logs I'd love a hand, otherwise I'm sure I'll work it out when I have time.

[TheDreadPirate]

You can get logs from the Dashboard. There is a "Logs" panel near the bottom of the left panel in the dashboard.

IIRC, Synology does give you a way to open a console into the container in their UI.

[duncan]

Found the logs, thanks

Here's something odd:
[2025-04-13 22:15:06.103 +02:00] [WRN] [140] MediaBrowser.Controller.Entities.BaseItem: Library folder "/volume1/musicjf" is inaccessible or empty, skipping

but for the two libraries/directories that work it says:
[2025-04-13 22:15:15.821 +02:00] [INF] [140] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/volume1/Shows"
[2025-04-13 22:15:15.821 +02:00] [INF] [138] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory "/volume1/Movies"


so the path seems to be correct. the Jellyfin app is a member of the administrators group, so it should have access. And it's not empty.
Here's the last two hours of logs: https://privatebin.net/?e57b4e5121cfae6e...h6dHEFAaLx

Here's some output from ffprobe (run locally)
duncan@fedora Music]$ ffprobe '9 - Candela.ogg'
ffprobe version 7.1.1 Copyright © 2007-2025 the FFmpeg developers
[removed a whle lot of boring information here about configuration settings and options]
  libavutil      59. 39.100 / 59. 39.100
  libavcodec    61. 19.101 / 61. 19.101
  libavformat    61.  7.100 / 61.  7.100
  libavdevice    61.  3.100 / 61.  3.100
  libavfilter    10.  4.100 / 10.  4.100
  libswscale      8.  3.100 /  8.  3.100
  libswresample  5.  3.100 /  5.  3.100
  libpostproc    58.  3.100 / 58.  3.100
[ogg @ 0x563f4f219700] 21 bytes of comment header remain
Input #0, ogg, from '9 - Candela.ogg':
  Duration: 00:05:29.19, start: 0.000000, bitrate: 153 kb/s
  Stream #0:0: Audio: vorbis, 44100 Hz, stereo, fltp, 160 kb/s
      Metadata:
        ALBUMARTISTSORT : Buena Vista Social Club
        ARTISTSORT      : Buena Vista Social Club
        DISCID          : b70e160e
        MUSICBRAINZ_ALBUMARTISTID: 2a85ecff-41e9-4be1-aca6-c87054a4c334
        MUSICBRAINZ_ALBUMID: 2e18e017-0a62-4c50-a708-b6fbea29612e
        MUSICBRAINZ_ARTISTID: 2a85ecff-41e9-4be1-aca6-c87054a4c334
        MUSICBRAINZ_DISCID: XmUueWwKIjw6grekPckYie7OhXQ-
        MUSICBRAINZ_TRACKID: 16c11b1d-162e-4b9e-a3c0-fc74546b4520
        REPLAYGAIN_ALBUM_PEAK: 0.000000
        TRACKTOTAL      : 14
        TITLE          : Candela
        ALBUM ARTIST    : Buena Vista Social Club
        TEMPO          : 49
        ENSEMBLE        : Buena Vista Social Club
        REPLAYGAIN_TRACK_PEAK: 0.000000
        REPLAYGAIN_TRACK_GAIN: 0.000000 dB
        REPLAYGAIN_ALBUM_GAIN: 0.000000 dB
        Album          : Buena Vista Social Club
        Artist          : Buena Vista Social Club
        Genre          : Jazz
        album_artist    : Buena Vista Social Club
        DATE            : 1988
        ORGANIZATION    : Classic Compact Disc
        track          : 9
      Side data:
        replaygain: track gain - 0.000000, track peak - unknown, album gain - 0.000000, album peak - unknown,
  Stream #0:1: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 446x500 [SAR 1:1 DAR 223:250], 90k tbr, 90k tbn (attached pic)
      Metadata:
        comment        : Cover (front)
[duncan@fedora Music]$

So I'm not getting anywhere yet. See anything interesting?

[TheDreadPirate]

The only thing that makes sense is either the permissions are wrong or you've mis-typed something when you were mapping the host path to the container path. I noticed that all your root folders are capitalized, Movies, Shows, but musicjf doesn't have a capital M.

Other than that, I don't see anything wrong from a Jellyfin perspective. And your music is properly tagged. Jellyfin just isn't seeing it.

[duncan]

the small letter "m" is correct, I thought you might trip on that :-). The Jellyfin application (for now) has admin privileges. I checked both things last night to be sure. I also deleted the library and remapped and scanned it. But none of that seems to show in the logs. The log looks very quiet, does the log itself look right to you?

So where do you think I should go from here?

[TheDreadPirate]

Can you share images of how you configured the container in DSM?

[duncan]

It's installed as a package

Community package running on Synology DS220+ DSM 7.7.2 https://synocommunity.com/package/jellyfin

[TheDreadPirate]

I understand. Can you show pictures of the configuration panel for Jellyfin in DSM on your NAS. Where you configured Jellyfin to mount your media folders to the container.