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    Jellyfin Forum Support Troubleshooting Double subtitles in Safari during playback

     
    • 0 Vote(s) - 0 Average

    Double subtitles in Safari during playback

    agneevX
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #1
    2025-07-14, 04:47 PM (This post was last modified: 2025-07-14, 04:48 PM by agneevX. Edited 1 time in total.)
    Running Jellyfin 10.10.7 in Docker (linuxserver) on Ubuntu 22.04. 10

    ---

    Hello,

    I'm seeing double subtitles when playing back some files in macOS Safari 18.5.

    [Image: image.png?ex=687614e8&is=6874c368&hm=142...549de9733&]

    Even if I disable subs from the now playing screen, it continues to show. If I disable subs in the detail screen, I see a single sub.

    I'd appreciate any help, thanks.

    Debug logs (https://basedbin.fly.dev/p/iukkCU.json):

    Code:
    {"Protocol":0,"Id":"e4d14229663f76a80037935126a9c84c","Path":"/media/TV Shows/Resident Alien (2021)/Season 4/Resident.Alien.S04E04.Truth.Hurts.1080p.PCOK.WEB-DL.DDP5.1.H.264-STC.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv","Size":2692057391,"Name":"Resident.Alien.S04E04.Truth.Hurts.1080p.PCOK.WEB-DL.DDP5.1.H.264-STC","IsRemote":false,"ETag":"856a866b9b2447bc20a64b3578d328b6","RunTimeTicks":26237120000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"subrip","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"English - SUBRIP - External","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":0,"Score":null,"IsExternal":true,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"/media/TV Shows/Resident Alien (2021)/Season 4/Resident.Alien.S04E04.Truth.Hurts.1080p.PCOK.WEB-DL.DDP5.1.H.264-STC.en.srt","PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"h264","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":8208392,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"High","Type":1,"AspectRatio":"16:9","Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":40,"IsAnamorphic":false},{"Codec":"eac3","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English - Dolby Digital\u002B - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":384000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":8592392,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

    /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -ss 00:05:36.294 -noaccurate_seek -readrate 10 -fflags +genpts  -i file:"/media/TV Shows/Resident Alien (2021)/Season 4/Resident.Alien.S04E04.Truth.Hurts.1080p.PCOK.WEB-DL.DDP5.1.H.264-STC.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type fmp4 -hls_fmp4_init_filename "42b83ef4950198b42f35048167bcc833-1.mp4" -start_number 55 -hls_segment_filename "/transcode/42b83ef4950198b42f35048167bcc833%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/transcode/42b83ef4950198b42f35048167bcc833.m3u8"


    ffmpeg version 7.1.1-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
      built with gcc 13 (Ubuntu 13.3.0-6ubuntu2~24.04)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=arm64 --cross-prefix=/usr/bin/aarch64-linux-gnu- --toolchain=hardened --enable-cross-compile --enable-rkmpp --enable-rkrga --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      59. 39.100 / 59. 39.100
      libavcodec    61. 19.101 / 61. 19.101
      libavformat    61.  7.100 / 61.  7.100
      libavdevice    61.  3.100 / 61.  3.100
      libavfilter    10.  4.100 / 10.  4.100
      libswscale      8.  3.100 /  8.  3.100
      libswresample  5.  3.100 /  5.  3.100
      libpostproc    58.  3.100 / 58.  3.100
    Input #0, matroska,webm, from 'file:/media/TV Shows/Resident Alien (2021)/Season 4/Resident.Alien.S04E04.Truth.Hurts.1080p.PCOK.WEB-DL.DDP5.1.H.264-STC.mkv':
      Metadata:
        encoder        : libebml v1.4.2 + libmatroska v1.6.4
        creation_time  : 2025-07-06T10:42:11.000000Z
      Duration: 00:43:43.71, start: 0.000000, bitrate: 8208 kb/s
      Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn (default)
          Metadata:
            BPS            : 7822154
            DURATION        : 00:43:43.705000000
            NUMBER_OF_FRAMES: 62906
            NUMBER_OF_BYTES : 2565378131
            _STATISTICS_WRITING_APP: mkvmerge v63.0.0 ('Everything') 32-bit
            _STATISTICS_WRITING_DATE_UTC: 2025-07-06 10:42:11
            _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:1(eng): Audio: eac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default)
          Metadata:
            BPS            : 384000
            DURATION        : 00:43:43.712000000
            NUMBER_OF_FRAMES: 81991
            NUMBER_OF_BYTES : 125938176
            _STATISTICS_WRITING_APP: mkvmerge v63.0.0 ('Everything') 32-bit
            _STATISTICS_WRITING_DATE_UTC: 2025-07-06 10:42:11
            _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:2(eng): Subtitle: subrip (srt)
          Metadata:
            BPS            : 87
            DURATION        : 00:43:16.930000000
            NUMBER_OF_FRAMES: 966
            NUMBER_OF_BYTES : 28550
            _STATISTICS_WRITING_APP: mkvmerge v63.0.0 ('Everything') 32-bit
            _STATISTICS_WRITING_DATE_UTC: 2025-07-06 10:42:11
            _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:3(spa): Subtitle: subrip (srt)
          Metadata:
            BPS            : 86
            DURATION        : 00:43:02.649000000
            NUMBER_OF_FRAMES: 943
            NUMBER_OF_BYTES : 27899
            _STATISTICS_WRITING_APP: mkvmerge v63.0.0 ('Everything') 32-bit
            _STATISTICS_WRITING_DATE_UTC: 2025-07-06 10:42:11
            _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream mapping:
      Stream #0:0 -> #0:0 (copy)
      Stream #0:1 -> #0:1 (copy)
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc833-1.mp4' for writing
    [mp4 @ 0xaaab03887420] track 1: codec frame size is not set
    Output #0, hls, to '/transcode/42b83ef4950198b42f35048167bcc833.m3u8':
      Metadata:
        encoder        : Lavf61.7.100
      Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 23.98 tbr, 16k tbn (default)
      Stream #0:1: Audio: eac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default)
    Press [q] to stop, [?] for help
    frame=  139 fps=0.0 q=-1.0 size=N/A time=00:00:00.00 bitrate=N/A speed=  0x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83355.mp4' for writing
    frame=  256 fps=256 q=-1.0 size=N/A time=00:00:04.88 bitrate=N/A speed=4.88x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83356.mp4' for writing
    frame=  376 fps=251 q=-1.0 size=N/A time=00:00:09.88 bitrate=N/A speed=6.59x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83357.mp4' for writing
    frame=  499 fps=249 q=-1.0 size=N/A time=00:00:15.01 bitrate=N/A speed= 7.5x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83358.mp4' for writing
    frame=  623 fps=249 q=-1.0 size=N/A time=00:00:20.18 bitrate=N/A speed=8.07x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83359.mp4' for writing
    frame=  721 fps=240 q=-1.0 size=N/A time=00:00:24.27 bitrate=N/A speed=8.09x   
    frame=  859 fps=245 q=-1.0 size=N/A time=00:00:30.03 bitrate=N/A speed=8.58x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83360.mp4' for writing
    frame=  976 fps=244 q=-1.0 size=N/A time=00:00:34.91 bitrate=N/A speed=8.72x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83361.mp4' for writing
    frame= 1093 fps=243 q=-1.0 size=N/A time=00:00:39.79 bitrate=N/A speed=8.84x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83362.mp4' for writing
    frame= 1216 fps=243 q=-1.0 size=N/A time=00:00:44.92 bitrate=N/A speed=8.98x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83363.mp4' for writing
    frame= 1339 fps=243 q=-1.0 size=N/A time=00:00:50.05 bitrate=N/A speed=9.09x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83364.mp4' for writing
    frame= 1441 fps=240 q=-1.0 size=N/A time=00:00:54.30 bitrate=N/A speed=9.04x   
    frame= 1576 fps=242 q=-1.0 size=N/A time=00:00:59.93 bitrate=N/A speed=9.21x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83365.mp4' for writing
    frame= 1699 fps=243 q=-1.0 size=N/A time=00:01:05.06 bitrate=N/A speed=9.29x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83366.mp4' for writing
    frame= 1820 fps=242 q=-1.0 size=N/A time=00:01:10.11 bitrate=N/A speed=9.34x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83367.mp4' for writing
    frame= 1939 fps=242 q=-1.0 size=N/A time=00:01:15.07 bitrate=N/A speed=9.38x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83368.mp4' for writing
    frame= 2059 fps=242 q=-1.0 size=N/A time=00:01:20.08 bitrate=N/A speed= 9.4x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83369.mp4' for writing
    frame= 2179 fps=242 q=-1.0 size=N/A time=00:01:25.08 bitrate=N/A speed=9.44x   
    frame= 2299 fps=242 q=-1.0 size=N/A time=00:01:30.09 bitrate=N/A speed=9.47x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83370.mp4' for writing
    frame= 2420 fps=242 q=-1.0 size=N/A time=00:01:35.17 bitrate=N/A speed= 9.5x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83371.mp4' for writing
    frame= 2544 fps=242 q=-1.0 size=N/A time=00:01:40.30 bitrate=N/A speed=9.54x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83372.mp4' for writing
    frame= 2659 fps=241 q=-1.0 size=N/A time=00:01:45.10 bitrate=N/A speed=9.54x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83373.mp4' for writing
    frame= 2779 fps=241 q=-1.0 size=N/A time=00:01:50.11 bitrate=N/A speed=9.56x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83374.mp4' for writing
    frame= 2881 fps=240 q=-1.0 size=N/A time=00:01:54.36 bitrate=N/A speed=9.52x   
    frame= 3019 fps=241 q=-1.0 size=N/A time=00:02:00.12 bitrate=N/A speed= 9.6x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83375.mp4' for writing
    frame= 3145 fps=242 q=-1.0 size=N/A time=00:02:05.37 bitrate=N/A speed=9.63x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83376.mp4' for writing
    frame= 3259 fps=241 q=-1.0 size=N/A time=00:02:10.13 bitrate=N/A speed=9.63x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83377.mp4' for writing
    frame= 3382 fps=241 q=-1.0 size=N/A time=00:02:15.30 bitrate=N/A speed=9.65x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83378.mp4' for writing
    frame= 3499 fps=241 q=-1.0 size=N/A time=00:02:20.14 bitrate=N/A speed=9.65x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83379.mp4' for writing
    frame= 3619 fps=241 q=-1.0 size=N/A time=00:02:25.14 bitrate=N/A speed=9.66x   
    frame= 3739 fps=241 q=-1.0 size=N/A time=00:02:30.15 bitrate=N/A speed=9.67x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83380.mp4' for writing

    Transcoding is paused. Press [u] to resume.
    frame= 3859 fps=241 q=-1.0 size=N/A time=00:02:35.15 bitrate=N/A speed=9.68x   
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83381.mp4' for writing
    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83382.mp4' for writing


    [q] command received. Exiting.

    [hls @ 0xaaab0388e3c0] Opening '/transcode/42b83ef4950198b42f35048167bcc83383.mp4' for writing
    [out#0/hls @ 0xaaab037ffc60] video:167618KiB audio:8020KiB subtitle:0KiB other streams:0KiB global headers:0KiB muxing overhead: unknown
    frame= 4099 fps=248 q=-1.0 Lsize=N/A time=00:02:45.16 bitrate=N/A speed=9.97x   

    mediainfo of the mkv file:

    Code:
    General
    Unique ID                                : 65391641226334608631472223610725483439 (0x3131F8D4AAC74785F89A724EAD5443AF)
    Complete name                            : /mnt/mfs-media/TV Shows/Resident Alien (2021)/Season 4/Resident.Alien.S04E04.Truth.Hurts.1080p.PCOK.WEB-DL.DDP5.1.H.264-STC.mkv
    Format                                  : Matroska
    Format version                          : Version 4
    File size                                : 2.51 GiB
    Duration                                : 43 min 43 s
    Overall bit rate                        : 8 208 kb/s
    Frame rate                              : 23.976 FPS
    Encoded date                            : 2025-07-06 10:42:11 UTC
    Writing application                      : mkvmerge v63.0.0 ('Everything') 32-bit
    Writing library                          : libebml v1.4.2 + libmatroska v1.6.4

    Video
    ID                                      : 1
    Format                                  : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                          : High@L4
    Format settings                          : CABAC / 3 Ref Frames
    Format settings, CABAC                  : Yes
    Format settings, Reference frames        : 3 frames
    Codec ID                                : V_MPEG4/ISO/AVC
    Duration                                : 43 min 43 s
    Bit rate                                : 7 814 kb/s
    Width                                    : 1 920 pixels
    Height                                  : 1 080 pixels
    Display aspect ratio                    : 16:9
    Frame rate mode                          : Constant
    Frame rate                              : 23.976 (24000/1001) FPS
    Color space                              : YUV
    Chroma subsampling                      : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                      : 0.157
    Stream size                              : 2.39 GiB (95%)
    Writing library                          : x264 core 164 r3108 31e19f9
    Encoding settings                        : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=7 / psy=1 / psy_rd=0.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=34 / lookahead_threads=5 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / stitchable=1 / constrained_intra=0 / bframes=2 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=48 / keyint_min=4 / scenecut=0 / intra_refresh=0 / rc_lookahead=48 / rc=2pass / mbtree=1 / bitrate=7814 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=11729 / vbv_bufsize=11729 / nal_hrd=none / filler=0 / ip_ratio=1.41 / aq=1:1.00
    Default                                  : Yes
    Forced                                  : No
    Color range                              : Limited
    Color primaries                          : BT.709
    Transfer characteristics                : BT.709
    Matrix coefficients                      : BT.709

    Audio
    ID                                      : 2
    Format                                  : E-AC-3
    Format/Info                              : Enhanced AC-3
    Commercial name                          : Dolby Digital Plus
    Codec ID                                : A_EAC3
    Duration                                : 43 min 43 s
    Bit rate mode                            : Constant
    Bit rate                                : 384 kb/s
    Channel(s)                              : 6 channels
    Channel layout                          : L R C LFE Ls Rs
    Sampling rate                            : 48.0 kHz
    Frame rate                              : 31.250 FPS (1536 SPF)
    Compression mode                        : Lossy
    Stream size                              : 120 MiB (5%)
    Language                                : English
    Service kind                            : Complete Main
    Default                                  : Yes
    Forced                                  : No

    Text #1
    ID                                      : 3
    Format                                  : UTF-8
    Codec ID                                : S_TEXT/UTF8
    Codec ID/Info                            : UTF-8 Plain Text
    Duration                                : 43 min 16 s
    Bit rate                                : 87 b/s
    Frame rate                              : 0.372 FPS
    Count of elements                        : 966
    Stream size                              : 27.9 KiB (0%)
    Language                                : English
    Default                                  : No
    Forced                                  : No

    Text #2
    ID                                      : 4
    Format                                  : UTF-8
    Codec ID                                : S_TEXT/UTF8
    Codec ID/Info                            : UTF-8 Plain Text
    Duration                                : 43 min 2 s
    Bit rate                                : 86 b/s
    Frame rate                              : 0.365 FPS
    Count of elements                        : 943
    Stream size                              : 27.2 KiB (0%)
    Language                                : Spanish
    Default                                  : No
    Forced                                  : No
    theguymadmax
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    Community Moderator

    Posts: 1,208
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    #2
    2025-07-14, 05:15 PM (This post was last modified: 2025-07-14, 05:16 PM by theguymadmax.)
    First thought, is the subtitle burnt into the video already?
    jabsonik
    Offline

    Junior Member

    Posts: 1
    Threads: 0
    Joined: 2025 Jul
    Reputation: 0
    #3
    2025-07-14, 08:15 PM
    Same here on Orion 0.99.134-beta (WebKit 622.1.9.19.2).

    No, the subtitles weren't burned in the video. And the file works perfectly on VLC.

    But it also fixed itself.

    Apparently sometimes skipping media backwards or rewinding makes subtitles misbehave on Jellyfin. Basically I didn’t need to do anything but wait for it to resolve itself. Not very obvious. :-P
    agneevX
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Apr
    Reputation: 0
    #4
    9 hours ago
    Did not resolve anything for me. The double subs played from start to finish.
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