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    Jellyfin Forum Support Troubleshooting Jellyfin crashed during playback, can't get it back

     
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    Jellyfin crashed during playback, can't get it back

    tparadox
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    #1
    2025-03-22, 11:05 PM (This post was last modified: 2025-03-29, 11:41 PM by tparadox. Edited 2 times in total.)
    I was watching a movie on a WebOS client and the screen went black. Thought the TV had turned itself off, so I power cycled it and was able to get back to the movie. A while later, it went black again and I could no longer connect to the JF server on any device while everything else on that machine is working. I rebooted a few times and no change.

    The first time I ran "jellyfin status" I got an error about not finding content in the appropriate folder to start a web client, so I ran "apt install Jellyfin" and it upgraded some things, most notably ffmpeg went from 5 to 7.

    But I still couldn't connect, so I ran "jellyfin status" again and these are the errors it's throwing (I saw the same version failed error before apt upgraded ffmpeg):

    Code:
    17:55:14] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncode
    r: Found ffmpeg version 4.3.7
    [17:55:14] [WRN] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncode
    r: FFmpeg validation: The minimum recommended version is 4.4
    [17:55:14] [ERR] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncode
    r: FFmpeg: Failed version check: ffmpeg
    [17:55:14] [ERR] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncode
    r: FFmpeg: Path set by system $PATH is invalid
    [17:55:14] [FTL] [1] Main: Error while starting server
    MediaBrowser.Common.FfmpegException: Failed to find valid ffmpeg
      at Emby.Server.Implementations.ApplicationHost.RunStartupTasksAs
    ync()
      at Jellyfin.Server.Program.StartServer(IServerApplicationPaths a
    ppPaths, StartupOptions options, IConfiguration startupConfig)
    TheDreadPirate
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    #2
    2025-03-23, 12:35 AM (This post was last modified: 2025-03-23, 12:36 AM by TheDreadPirate.)
    What OS is the Jellyfin server running on? And how is it installed?

    Can you share your full jellyfin log via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    tparadox
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    #3
    2025-03-29, 11:18 PM (This post was last modified: 2025-03-29, 11:40 PM by tparadox. Edited 1 time in total. Edit Reason: added privatebin link )
    Armbian v25.2.3 for Odroid XU4 running Armbian Linux 6.6.81-current-odroid xu4, installed directly with Apt.

    I think this is what you need?

    https://privatebin.net/?0b6c776b7c9cea64...acJH87LBec
    TheDreadPirate
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    #4
    2025-03-30, 02:38 PM
    How are you starting Jellyfin? Are you starting it via systemctl? "sudo systemctl start jellyfin"? Or are you literally typing just "jellyfin"?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    tparadox
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    #5
    2025-03-30, 02:40 PM
    Yes, I use Systemctl.
    TheDreadPirate
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    #6
    2025-03-31, 12:19 AM
    Did you install jellyfin-ffmpeg?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    tparadox
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    Country:United States
    #7
    2025-04-12, 08:09 PM
    Code:
    root@odroidxu4:~# apt install jellyfin-ffmpeg7
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    jellyfin-ffmpeg7 is already the newest version (7.0.2-9-bullseye).
    jellyfin-ffmpeg7 set to manually installed.
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    TheDreadPirate
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    Posts: 15,375
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    #8
    2025-04-12, 09:53 PM
    Code:
    sudo apt list --installed | grep jellyfin
    sudo systemctl status jellyfin
    sudo journalctl -u jellyfin -n 500 --no-pager

    Share the output of those commands via privatebin.net.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    tparadox
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    Country:United States
    #9
    2025-04-27, 09:44 PM
    https://privatebin.net/?744c07fdc65a637e...QKiWWjoGBh
    tparadox
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    #10
    2025-05-10, 12:40 AM (This post was last modified: 2025-05-10, 12:44 AM by tparadox. Edited 1 time in total.)
    I backed up my config and data and ran "apt purge jellyfin" and then "apt install jellyfin".

    I ran "systemctl enable jellyfin" and "systemctl start jellyfin".

    Then I ran systemctl status jellyfin and got the same abort message.

    https://privatebin.net/?1238656b788f3d30...XfeZZaW5me
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