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    Jellyfin Forum Support Troubleshooting Performance issue with subtitles

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    Performance issue with subtitles

    I'm getting performance issues when using subs on latest version of jellyfin
    ElFeo
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    #1
    2025-04-10, 06:51 PM
    So I just updated to the latest version of jellyfin - running on a Rpi 5. I hade no performance issues running movies/series including subs before the upgrade but now enabling subs makes the CPU go from 5-30% up to 100%. Setting subs to off and the CPU goes down to 5-30%. Are there any settings around subs I can try?
    TheDreadPirate
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    #2
    2025-04-10, 07:32 PM
    What kind of subs and on which type of client?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    ElFeo
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    #3
    2025-04-11, 01:46 PM (This post was last modified: 2025-04-11, 02:25 PM by ElFeo. Edited 2 times in total.)
    Its the web client. The subs are "included" in the mkv-file (or is there some pluging to jellyfin finding subs?)

    Edit: The client is a Macbook but the performance issue is on the Rpi 5 server

    Edit2:
    Server version 10.10.7
    Web version 10.10.7
    Build version 10.10.7
    TheDreadPirate
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    #4
    2025-04-11, 03:35 PM
    But are the subs SRT subs or ASS? PGS?

    Can you share your jellyfin log via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ElFeo
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    #5
    2025-04-11, 07:52 PM
    The subs are "embedded" in the mkv file. So not sure what they are, it's not a separate file.
    Which logs are you looking for? Seems like its one per day and then a bunch called FFmpeg in the beginning.
    TheDreadPirate
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    #6
    2025-04-11, 08:10 PM
    log_20250411.log and any one of the logs named FFmpeg.Transcode at the beginning.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ElFeo
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    #7
    2025-04-11, 08:27 PM
    https://privatebin.net/?a0d809c9c4893b77...kocQDF1ebD
    https://privatebin.net/?d27f79c710265991...L4ULqxL2B1
    TheDreadPirate
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    #8
    2025-04-12, 04:53 PM
    They are PGS subs and they are being burned in, which requires transcoding. And the transcoding is being done on the CPU.

    Code:
    Stream mapping:
      Stream #0:0 (h264) -> setparams:default (graph 0)
      Stream #0:2 (pgssub) -> scale:default (graph 0)
      overlay:default (graph 0) -> Stream #0:0 (libx264)
      Stream #0:1 -> #0:1 (dts (dca) -> aac (libfdk_aac))

    There is an experimental setting in jellyfin-web to direct play PGS subs. Settings > Subtitles. Check "Experimental PGS subtitle rendering". From my experience with direct PGS rendering in a browser, the subs will sometimes de-sync briefly.

    Your other option is to use Jellyfin Media Player, which has a much better playback engine.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ElFeo
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    #9
    2025-04-12, 06:11 PM
    Ok, thanks for figuring stuff out! Ill try the setting...
    ElFeo
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    #10
    2025-04-14, 09:50 AM
    Interesting, just tried the client for Mac and that gives me the same amount of CPU-% as without subs. Maybe a bug in the web-client?
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