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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification tech support

     
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    tech support

    Metadata not updating for specific library
    MaxmAxmaX
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    Posts: 1
    Threads: 1
    Joined: 2024 Sep
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    Country:Netherlands
    #1
    2024-09-11, 01:56 PM
    I am running a server with multiple libraries which all receive new files regularly and update their metadata except for 1 library, the tv shows. when a new show is added the boxes remain monotone coloured and no information is added tot the files after manually activating library scans or waiting until the timer set to 30 days of updating is over. the rules for every library is similar and i have tried scanning the library in every manner possible. the only thing that seems to work is to delete the whole server and make a new one, which I really don't want to do every time a new show or episode is added. I tried looking up other posts with similar issues but haven't found one that fixes the problem.
    real time monitoring is enabled, metadata updated every 30 days.
    TheDreadPirate
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    Community Moderator

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    Country:United States
    #2
    2024-09-11, 02:32 PM
    What OS is the server running? How as Jellyfin installed? Is your storage local or on a NAS? Do you have TV shows and movies in separate libraries? Can you provide example folder and file names? Including the entire path?

    Can you share your jellyfin logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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