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    Jellyfin Forum Support Troubleshooting Playback error with TVHeadEnd

     
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    Playback error with TVHeadEnd

    doobs
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    #1
    2025-03-16, 02:27 PM (This post was last modified: 2025-03-16, 02:29 PM by doobs. Edited 2 times in total.)
    Greetings,

    I've stood up a new (to me) server with JellyFin and TVHeadEnd in Docker containers.

    Everything is configured properly, JellyFin downloads the schedule, etc, etc, etc.

    In all my JellyFin Clients, browser, Android, etc,

    I get a playback error.

    "Playback failed due to a fatal playback error".

    I used this process to install jellyfin, although i did not make a docker compose file. With the Docker pull command, it set everything up and configured all the folders and such.


    My Tvheadend Docker-compose looks like:

    Code:
    services:
      tvheadend:
        image: lscr.io/linuxserver/tvheadend:latest
        container_name: tvheadend
        environment:
          - PUID=1000
          - PGID=1000
          - TZ=Americas/New_York
          - RUN_OPTS= #optional
        volumes:
          - /home/elitedesk2/tvheadend/data:/config
          - /home/elitedesk2/tvheadend/recordings:/recordings
        ports:
          - 9981:9981
          - 9982:9982
        devices:
          - /dev/dri:/dev/dri #optional
          - /dev/dvb:/dev/dvb #optional
        restart: unless-stopped


    Thanks!
    chris
    TheDreadPirate
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    #2
    2025-03-16, 04:17 PM
    Can you share the jellyfin log via privatebin.net?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    doobs
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    #3
    2025-03-17, 01:24 PM
    Here ya go:

    https://pastebin.com/2Vp7GvMJ

    Thanks
    chris
    TheDreadPirate
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    #4
    2025-03-17, 03:03 PM
    Can you share your ffmpeg log so I can get more info about this error?

    Code:
    FFmpeg exited with code 187

    Also, what are your hardware specs?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    doobs
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    Posts: 42
    Threads: 8
    Joined: 2024 May
    Reputation: 0
    Country:United States
    #5
    2025-03-17, 03:34 PM (This post was last modified: 2025-03-17, 03:38 PM by doobs.)
    From NeoFetch:

    OS: Ubuntu 24.04.2 LTS x86_64
    Host: HP EliteDesk 705 G3 Desktop Mini
    Kernel: 6.8.0-55-generic
    Uptime: 1 day, 18 hours, 40 mins
    Packages: 826 (dpkg), 4 (snap)
    Shell: bash 5.2.21
    Terminal: /dev/pts/0
    CPU: AMD PRO A10-9700E R7 4C+6G (4) @ 3.000GHz
    GPU: AMD ATI Radeon R5/R6/R7 Graphics
    Memory: 1064MiB / 15420MiB

    ffmpeg log: https://pastebin.com/SMFstMja
    chris
    TheDreadPirate
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    Posts: 15,375
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2025-03-17, 05:15 PM
    I am pretty sure that the old encoders in your CPU are not supported. At least not in Linux.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    doobs
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    Junior Member

    Posts: 42
    Threads: 8
    Joined: 2024 May
    Reputation: 0
    Country:United States
    #7
    2025-03-18, 01:50 PM
    (2025-03-17, 05:15 PM)TheDreadPirate Wrote: I am pretty sure that the old encoders in your CPU are not supported.  At least not in Linux.

    Well that's disappointing.

    Is there some sort of reference as to exactly what hardware will provide full functionality?
    chris
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2025-03-18, 04:28 PM
    We have a hardware selection guide here.

    https://jellyfin.org/docs/general/admini...selection/

    TLDR; minimum 7th Gen Intel CPU if you don't intend to add a dedicated GPU. Intel Arc/Battlemage or Nvidia GTX 1000 series and newer for dedicated GPUs. Except for the GT1030 and GTX1650.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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