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    Jellyfin Forum Support Troubleshooting Playback failed due to a fatal player error?

     
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    Playback failed due to a fatal player error?

    Playback failed due to a fatal player error?
    AlekkusuFuyu
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    Junior Member

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    #1
    2024-08-17, 08:02 PM
    I am now getting errors with trying to play any of my media on any device. I immediately get "Playback failed due to a fatal player error." Here's what it says in the logs.

    [2024-08-17 19:59:54.480 +00:00] [ERR] FFmpeg exited with code 1
    [2024-08-17 19:59:54.579 +00:00] [ERR] Error processing request. URL "GET" "/videos/e91734ba-824b-f73b-3947-cfff087f1674/hls1/main/-1.mp4".

    I couldn't find any other posts talking about this error specifically. Any help would be appreciated. Thank you!
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    #2
    2024-08-17, 08:16 PM
    Can you share the ffmpeg log associated with this? It will contain more information. Usually because hardware acceleration isn't setup properly or file permissions.
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