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    Jellyfin Forum Support Troubleshooting Playback Issue

     
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    Playback Issue

    Unable to transcode with Tone Mapping
    Cruzader
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    Junior Member

    Posts: 3
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    Joined: 2024 Feb
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    #1
    2024-10-08, 05:16 AM (This post was last modified: 2024-10-08, 05:21 AM by Cruzader. Edited 1 time in total.)
    [AVHWDeviceContext @ 00000227ba448800] Using device 8086:3e90 (Intel® UHD Graphics 610).
    [AVHWDeviceContext @ 00000227ba44ee00] No matching devices found.
    Device creation failed: -19.
    Failed to set value 'opencl=ocl@dx11' for option 'init_hw_device': No such device
    Error parsing global options: No such device

    This is the error Im getting based on the logs. 

    Tone mapping disabled works fine. I'm using Intel QSV on an Intel® UHD Graphics 610 on Windows 11
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Country:United States
    #2
    2024-10-08, 01:01 PM
    What specific CPU model? The UHD 6## series had a few iterations with similar model numbers, but different codec support.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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