Playback Stops after resume or skip

[lostsoulsalsa]

Hello,

Server: jellyfin
Version: 10.8.13
Operating System: Linux
Architecture: X64

ffmpeg log - https://pastebin.com/gpqXANVv
Jeellyfin log - https://pastebin.com/a8iGv0ws

I am using the Jellyfin WebOS app on an LG TV. When i play a video from the start, it plays through without any issues. When i try to skip ahead, skip backwards, or stop the playback and later resume, it will freeze about 15- 30 seconds later.
If restarting the same video from the begining, it will play through again with no issue.

I hope I've posted the correct logs above, please let me know of any ideas to help.

Thank you!

[TheDreadPirate]

Looks like you have some issues with the drive your media is on.

Code:

[2024-03-12 03:00:00.265 -07:00] [WRN] Unable to find linked item at path "/mnt/Movies/Harry Potter/03_Harry Potter and the Prisoner of Azkaban 2004  BDRip 1080p X265 AC3-D3FiL3R (1).mkv"

I am seeing those kinds of messages a lot.

[lostsoulsalsa]

OK, i'll take a look and see if can track down the cause for each of those warnings. Thank you!

[lostsoulsalsa]

OK, so I started a new unraid server with new hardware, and i am still having the same issue. I retrieved the logs right after the video froze after trying to resume.

https://pastebin.com/eB6rwVEr
https://pastebin.com/8z9m2KHc

Thanks again for anyone that can help guide me in the right direction!

[TheDreadPirate]

I am seeing these messages.

Code:

[2024-05-02 22:22:49.029 -07:00] [INF] [77] Jellyfin.Api.Helpers.TranscodingJobHelper: FFmpeg exited with code 0
[2024-05-02 22:23:12.631 -07:00] [INF] [33] Jellyfin.Api.Helpers.TranscodingJobHelper: Deleting partial stream file(s) "/config/data/transcodes/ab20c0459ea1dcbf798cf0a74cbee567.m3u8"
[2024-05-02 22:23:12.651 -07:00] [WRN] [59] Jellyfin.Api.Controllers.DynamicHlsController: cannot serve "/config/data/transcodes/ab20c0459ea1dcbf798cf0a74cbee567204.ts" as it doesn't exist and no transcode is running
[2024-05-02 22:23:14.234 -07:00] [INF] [59] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.8.13" playing "Minimum Viable Product". Stopped at "1242532" ms

Transcodes are split into chunks. It sounds like a chunk either was deleted prematurely, failed to write, or was for some other reason inaccessible. Can you turn of debug logging and repeat?

https://jellyfin.org/docs/general/admini...ug-logging

IIRC, debug logging will log all the transcode file writes.

[lostsoulsalsa]

Ok here are the (very large) log files

https://justpaste.it/dlqoh
https://pastebin.com/MAKuVCLM

Thanks for your help on this!

[TheDreadPirate]

I'll need to enable debug on my server for comparison. I'll get back to you later tonight.

While we wait, did you install Jellyfin as a plain Docker install? Or is there an Unraid "app store" that you installed Jellyfin from?

[lostsoulsalsa]

Thanks for the quick reply!

It was part of the app store, the linuxservers version

[TheDreadPirate]

Unraid has the capability to run plain docker, right? Is it possible to spin up a second Jellyfin instance in plain docker and use the official jellyfin/jellyfin image?

[lostsoulsalsa]

So i have clearly found my limits at self help (i can usually follow along with youtube videos). I cannot for the life of me get jellyfin to work correctly when trying to create another docker stack in Unraid.
If it helps trouble shoot, when i first had the pausing issue, the video was being shared on a NAS to the PC.
My current setup has all of the drives in an array, adn only one media share is used.