playlist can't find media

[mackconsult]

Hello all hope you are well.  I setup an ubuntu server with jellyfin as a media server.  I took the time to create a playlist as going through the music (1000 songs).

My 12 TB drive took five days to be formatted.  When it was done I moved my movies over to it.  My music, pictures, and personal videos are on a shared drive on my data server.  So these three things did not change on the library.  Although for some reason my music mnt in the fstab file got deleted.  Not sure how that happened but it could have been when I removed a couple lines from the file.

I added the music directory back into my fstab file, and the library did fine retreiving the music.  File structure is the same it has not changed.

For some reason my playlists says it can't see the media, I checked the XML file in notepad and it appears correct to me, same use ID, and the path is correct.  Not sure what else to check here.

Any help greatly appreciated.

[TheDreadPirate]

What parameters did you use for the network share?

[mackconsult]

its the same settings as I had before, this is extracted out of my fstab file on ubuntu:

//192.168.2.50/music /mnt/music cifs username=xxxxxxxxxxxx,password=xxxxxxxxxxxxxx,dir_mode=0777,file_mode=0777,nounix,vers=1.0 0 0

when I use the terminal window it shows up find, also the music libraray sees the music ..... not sure why the playlist won't work

Here is an excerpt from the playlist .....

<Item>
  <Added>01/01/0001 00:00:00</Added>
  <LockData>false</LockData>
  <LocalTitle>rays_music</LocalTitle>
  <RunningTime>4443</RunningTime>
  <OwnerUserId>d6db577be8c647eca3d7f9860fb683a9</OwnerUserId>
  <PlaylistItems>
    <PlaylistItem>
      <Path>/mnt/music/Barenaked Ladies/Stunt/Barenaked Ladies-11-Told You So.mp3</Path>
    </PlaylistItem>
    <PlaylistItem>
      <Path>/mnt/music/Billy Strings - Me _ And _ Dad (2022) Mp3 320kbps [PMEDIA] ⭐️/11. Frosty Morn.mp3</Path>
    </PlaylistItem>

[TheDreadPirate]

Try adding "noperm" to the mount options.

[mackconsult]

Thanks I will try that.  I ended up rebuilding the server from scratch, then copy the playlists file over which seems to had fixed it.  Then this morning rebooted the server and it has done it again.

its the same settings as I had before, this is extracted out of my fstab file on ubuntu:

//192.168.2.50/music /mnt/music cifs username=xxxxxxxxxxxx,password=xxxxxxxxxxxxxx,dir_mode=0777,file_mode=0777,nounix,vers=1.0 0 0

when I use the terminal window it shows up find, also the music libraray sees the music ..... not sure why the playlist won't work

Here is an excerpt from the playlist .....

<Item>
  <Added>01/01/0001 00:00:00</Added>
  <LockData>false</LockData>
  <LocalTitle>rays_music</LocalTitle>
  <RunningTime>4443</RunningTime>
  <OwnerUserId>d6db577be8c647eca3d7f9860fb683a9</OwnerUserId>
  <PlaylistItems>
    <PlaylistItem>
      <Path>/mnt/music/Barenaked Ladies/Stunt/Barenaked Ladies-11-Told You So.mp3</Path>
    </PlaylistItem>
    <PlaylistItem>
      <Path>/mnt/music/Billy Strings - Me _ And _ Dad (2022) Mp3 320kbps [PMEDIA] ⭐️/11. Frosty Morn.mp3</Path>
    </PlaylistItem>

[TheDreadPirate]

When you get a chance, can you share the jellyfin log from the day this happened? Via privatebin.net.

[mackconsult]

I backed up my playlist file, when I put it back into the playlist data folder its doesn't show the music its just empty.  Via the terminal I check the playlist file and and it has all the music listed.  When I click on the music libarary is there, the path has not changed its under /mnt/music .....

https://privatebin.net/?b74a201fd585c49d#9ypjfGA4TaEBPzA1dtNrdCDuHsvkB47MjzhDJH2WgsJ1

Thanks I will try that.  I ended up rebuilding the server from scratch, then copy the playlists file over which seems to had fixed it.  Then this morning rebooted the server and it has done it again.

its the same settings as I had before, this is extracted out of my fstab file on ubuntu:

//192.168.2.50/music /mnt/music cifs username=xxxxxxxxxxxx,password=xxxxxxxxxxxxxx,dir_mode=0777,file_mode=0777,nounix,vers=1.0 0 0

when I use the terminal window it shows up find, also the music libraray sees the music ..... not sure why the playlist won't work

Here is an excerpt from the playlist .....

<Item>
  <Added>01/01/0001 00:00:00</Added>
  <LockData>false</LockData>
  <LocalTitle>rays_music</LocalTitle>
  <RunningTime>4443</RunningTime>
  <OwnerUserId>d6db577be8c647eca3d7f9860fb683a9</OwnerUserId>
  <PlaylistItems>
    <PlaylistItem>
      <Path>/mnt/music/Barenaked Ladies/Stunt/Barenaked Ladies-11-Told You So.mp3</Path>
    </PlaylistItem>
    <PlaylistItem>
      <Path>/mnt/music/Billy Strings - Me _ And _ Dad (2022) Mp3 320kbps [PMEDIA] ⭐️/11. Frosty Morn.mp3</Path>
    </PlaylistItem>

[TheDreadPirate]

Do you have multiple shared folders from 192.168.2.50? I'm assuming ALL of your content is on that host. Prior to you restarting Jellyfin, it looks like connectivity issues began prior to the restart. When you restarted Jellyfin the playlist cleanup job runs. Since your music is inaccessible it cleans up the playlist.

Disable that clean up job. Dashboard > Schedules Tasks > Cleanup collections and playlists. It triggers on Jellyfin startup. That should stop Jellyfin from purging the playlist again.

More importantly, why is the network share becoming inaccessible?

[mackconsult]

Yes 192.168.2.50 is my encrypted data server, which is backed up to an encrypted ubuntu backup server, then to two encrypted external drives.  It has my DATA, music, pictures, and personal videos.  The {stuff we don't talk about - TDP} and ted folders are on the media server that runs jellyfin with a 12TB drive.  The shares from 192.168.2.50 are mounted in the fstab file.  Via the terminal to the jellyfin server they are all mounted properly, and I can see the content from the 192.168.2.50.

I disabled the "cleanup collections and playlists" as you have cited .....

As I mentioned I backed up my playlists to my 192.168.2.50 server, seeing as It took so much time and effort to develop my "rays music" playlist.  Trying to reestablish it in jellyfin but for some reason I can't get it to work.  There is only one playlist when looking at it via the terminal, there is only one playlist called raysmusic and it has that original playlist file in it.  Does not get recognized in the jellyfin gui, no playlist tile.

I backed up my playlist file, when I put it back into the playlist data folder its doesn't show the music its just empty.  Via the terminal I check the playlist file and and it has all the music listed.  When I click on the music libarary is there, the path has not changed its under /mnt/music .....

https://privatebin.net/?b74a201fd585c49d#9ypjfGA4TaEBPzA1dtNrdCDuHsvkB47MjzhDJH2WgsJ1

Thanks I will try that.  I ended up rebuilding the server from scratch, then copy the playlists file over which seems to had fixed it.  Then this morning rebooted the server and it has done it again.

its the same settings as I had before, this is extracted out of my fstab file on ubuntu:

//192.168.2.50/music /mnt/music cifs username=xxxxxxxxxxxx,password=xxxxxxxxxxxxxx,dir_mode=0777,file_mode=0777,nounix,vers=1.0 0 0

when I use the terminal window it shows up find, also the music libraray sees the music ..... not sure why the playlist won't work

Here is an excerpt from the playlist .....

<Item>
  <Added>01/01/0001 00:00:00</Added>
  <LockData>false</LockData>
  <LocalTitle>rays_music</LocalTitle>
  <RunningTime>4443</RunningTime>
  <OwnerUserId>d6db577be8c647eca3d7f9860fb683a9</OwnerUserId>
  <PlaylistItems>
    <PlaylistItem>
      <Path>/mnt/music/Barenaked Ladies/Stunt/Barenaked Ladies-11-Told You So.mp3</Path>
    </PlaylistItem>
    <PlaylistItem>
      <Path>/mnt/music/Billy Strings - Me _ And _ Dad (2022) Mp3 320kbps [PMEDIA] ⭐️/11. Frosty Morn.mp3</Path>
    </PlaylistItem>

[TheDreadPirate]

Did you "scan all libraries" after restoring the playlist file?