SOLVED: Stuck in loading metadata

[ShinichikKodo]

from morining I fave this issue Stuck in loading metadata , it still loading unlimited I add screenshot in attachment to know what I mean

[TheDreadPirate]

Can you share your full jellyfin log with us? Post it to pastebin.

[ShinichikKodo]

Can you share your full jellyfin log with us?  Post it to pastebin.

here you are,
https://pastebin.com/DPFdrBQy

[TheDreadPirate]

I am assuming "D:\[Judas] Naruto (Complete Series) [BD 1080p][HEVC x265 10bit][Multi-Audio][Multi-Subs]" contains only the original series. Which means that under this folder are all the season folders, right?

Code:

[2024-05-16 01:28:43.604 +03:00] [ERR] [19] MediaBrowser.Controller.Entities.BaseItem: Error retrieving children folder

The problem is that you pointed your library directly at a show's folder. Jellyfin expects a show's folder to be one level below where the library is pointed at.

If your D: drive only has stuff for Jellyfin you could point the library at the D: drive and then I think it should work.

[ShinichikKodo]

I am assuming "D:\[Judas] Naruto (Complete Series) [BD 1080p][HEVC x265 10bit][Multi-Audio][Multi-Subs]" contains only the original series.  Which means that under this folder are all the season folders, right?

Code:

[2024-05-16 01:28:43.604 +03:00] [ERR] [19] MediaBrowser.Controller.Entities.BaseItem: Error retrieving children folder

The problem is that you pointed your library directly at a show's folder.  Jellyfin expects a show's folder to be one level below where the library is pointed at.

If your D: drive only has stuff for Jellyfin you could point the library at the D: drive and then I think it should work.

I don't think that this is reason for issue , cause it worked for two days without any problems ,but now I did what you said,and even remove naruto folder from library itself,and the issue still exist

[ShinichikKodo]

the problem is solved ,I just trying to add another library and everything is solved, I don't know how ,but nice

[TheDreadPirate]

I've seen that happen, even on 10.8. I don't like that there isn't really an explanation other than "magic".